Inventory Specialist

Walgreens•Amesbury, MA

26d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory systems, and asset protection. In designated stores, the specialist may open or close the store and serve as leader on duty in the absence of store management. The position also supports customer service, store and pharmacy operations, package delivery activities, physical inventory preparation, pricing compliance, inventory recordkeeping, and the training and development of team members. Pharmacy inventory work is performed under the supervision of the pharmacist-in-charge, and the employee obtains and maintains a pharmacy license or certification when required by the state.

Requirements

For internal candidates, six months of prior work experience with Walgreens; for external candidates, one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures for the store, including front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and transfers, under the supervision of the pharmacist-in-charge as applicable.
Manage receiving, counts, pricing, returns, on-shelf availability, and other in-store inventory processes; validate planogram accuracy.
Review and coordinate the proper use of reports and system applications affecting inventory on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection techniques; file claims for vendor and warehouse overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management, completing required system start-ups, cash handling, cashier duties, and readiness of the floor and stockroom.
Engage customers, offer assistance, model customer-service practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, take appropriate actions for received or missing deliveries, contact vendors, and open tickets to correct inaccurate orders.
Verify pharmacy shipments and complete or verify postings for pharmacy warehouse, ABC prescription and OTC, secondary vendor, flu, and dropship orders; perform tote audits and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Complete pharmacy inventory activities, including recalls, returns, salvage returns, excess inventory returns or transfers where applicable, and verification of prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletes, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products such as alcoholic beverages and tobacco products.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, returns, and execution of the Pickup Program.
When serving as leader on duty in designated stores, register sales on the point-of-sale system and handle related transactions, including returns, refunds, voids, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including required safety training.
Obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members in inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.