Installer Jobs

About The Position

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Valid driver’s license, current auto insurance, and reliable personal transportation are required.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must complete background, Motor Vehicle Record (MVR), and drug screenings in accordance with applicable state laws.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Flexible Monday–Friday availability is required; weekend and holiday availability may be needed, as well as early-morning and late-night availability.
• Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download applications, follow digital instructions, use communication platforms, connect to the internet, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must communicate effectively by phone, text, and email, and provide timely updates to field services management.
• Must work independently and collaboratively, manage time effectively, keep accurate records, and demonstrate sound judgment and problem-solving.
• Must adapt to changing tasks and work environments and complete required training assignments within designated time frames.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency using hand and power tools.
• Ability to follow planogram (POG) directives and secondary communication.

Responsibilities

• Install, assemble, update, and repair retail fixtures, shelving, endcaps, displays, kiosks, TVs, and interactive display equipment.
• Complete retail resets, store build-outs, remodels, and display repairs according to planograms, schematics, and client directives.
• Update operating systems and software on display devices and manage virtual software tasks and related timelines.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues and conduct break-fix repairs to keep displays and fixtures functional.
• Capture and upload photos, and complete forms, images, surveys, and other job documentation before leaving the site.
• Keep availability current, accept and schedule assigned jobs within 48 hours, and complete assigned work by scheduled deadlines.
• Communicate consistently with field services management and other stakeholders, generally responding within 24 hours of contact.
• Accurately track and report work activity, submit timecards on time, and report anomalies and needed corrections.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Maintain clean, organized, and safe work areas and represent the company and its clients professionally.
• Build and maintain relationships with shared services teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction and established field KPIs, and provide and receive feedback.
• Complete required training and certification programs within designated time frames.
• Follow all project directives, contribute to operational efficiency, and work across teams and company processes.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Most major holidays off.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility through flexible scheduling options.
• Opportunities for ongoing assignments based on availability and business needs.
• Career pathing options, personal development opportunities, and professional stretch assignments.