Retail Display Installer - Technology

2020 Companies • Santa Clarita, CA

13d • Onsite

About The Position

2020 Companies is hiring a reliable, detail-oriented, self-motivated Retail Installation & Merchandising Specialist to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing installation, merchandising, repair, and technology-related assignments at retail locations within 90 miles of the employee’s residence. Workers use mobile applications and digital instructions to review, schedule, document, and complete assignments, while maintaining communication with field services management and building relationships with stores, clients, and internal teams.

The position pays $20.25 per hour. Assignments are generally scheduled Monday through Friday, with flexible scheduling between 7:00 a.m. and 6:00 p.m.; hours depend on available assignments and are not guaranteed. Scheduling may be self-directed or based on client and project needs. At least 20 hours of availability for field assignments must be maintained within a rolling 30-day period. Work locations and hours may vary, and occasional weekends, holidays, early mornings, or late nights may be required based on assignment needs. The role requires a reliable personal vehicle, valid driver’s license, current auto insurance, and successful background, driving-record, and drug screenings in accordance with applicable state laws.

The work includes installing and assembling retail fixtures and displays; performing resets, build-outs, remodels, and repairs; following planograms and client instructions; installing and servicing TVs, interactive displays, kiosks, and related equipment; updating device software; replacing graphics and marketing materials; troubleshooting display equipment; and documenting completed work with photos and forms. The employee must complete assignments within required timelines, track activity and timecards accurately, complete required training, communicate promptly, and work both independently and collaboratively. The position has physical requirements, including climbing ladders up to 10 feet and lifting and carrying up to 60 pounds.

A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory. Installation and merchandising experience, proficiency with hand and power tools, and familiarity with planograms are preferred. The company describes an inclusive workplace and offers paid holidays, career-pathing options, personal development opportunities, and professional stretch assignments.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Valid driver’s license, current auto insurance, and reliable personal transportation are required.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must maintain at least 20 hours of field-assignment availability within a rolling 30-day period.
• Must be comfortable using hand tools and technology and able to use a smartphone to access apps, follow digital instructions, clock in and out, connect to the internet, and upload photos and data.
• Must own an Android or Apple mobile device with a current operating system and active data plan.
• Must provide and use a Phillips-head and flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Ability to climb a ladder up to 10 feet.
• Ability to safely lift and carry up to 60 pounds.
• Ability to kneel, walk, crouch, bend, handle or grasp objects, reach overhead, and perform repetitive physical tasks throughout the day.
• Flexible weekday availability; weekend and holiday availability may be needed. Early-morning and late-night availability may also be needed.
• Effective communication skills, primarily by phone, text, and email, and ability to respond promptly to management.
• Ability to adapt to changing tasks and work environments and to work both autonomously and collaboratively.
• Strong time management, organization, reporting, judgment, problem-solving, and professional communication skills.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communications.

Responsibilities

• Install, assemble, build, update, and repair retail fixtures, shelving, endcaps, displays, and related equipment.
• Complete retail resets, store build-outs, remodels, display repairs, and break-fix work.
• Follow planograms, schematics, client directives, and digital work instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment; update device operating systems and software.
• Install or replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues to ensure equipment is functioning properly.
• Complete required forms, images, surveys, and photo uploads before leaving job sites.
• Accept and schedule assigned jobs within 48 hours of receipt and complete assignments by their scheduled deadlines.
• Keep availability accurate and updated; maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Communicate promptly and consistently with field services management, typically within 24 hours of contact, and provide updates or report anomalies and needed corrections.
• Accurately track and record activity, submit timecards on time, and use designated systems and workflows.
• Participate in early-morning installations and team installations, and provide solution feedback.
• Work independently and collaboratively, assisting other team members as needed.
• Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Meet and continually improve customer and client satisfaction according to field-management KPIs; give and receive feedback.
• Complete required training and certification assignments within designated time frames.
• Maintain a clean, organized, and safe work area and represent the company and its clients professionally.
• Travel to retail assignments within 90 miles of residence; be available for weekend, holiday, early-morning, or late-night assignments as needed.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Monday–Friday schedule with no weekends required in the stated position details, although other assignment information says weekend work may be needed.
• Most major holidays off, although holiday availability may be needed for some assignments.
• Flexible field assignments with a variety of retail clients and projects.
• Paid holidays.
• Long-term career-pathing options.
• Personal development opportunities.
• Professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED