Retail Display Installer – Technology

2020 Companies • Hempstead, NY

11d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves working independently at retail venues within 90 miles of the employee’s residence, using mobile applications and technology to review, schedule, and complete assignments. Hours and locations may vary from week to week based on assignment availability and client needs. The position pays $18 per hour, with flexible scheduling and assignments generally scheduled between 7:00 a.m. and 6:00 p.m. Monday through Friday. A minimum of 20 hours of availability for field assignments is required within a rolling 30-day period; hours are not guaranteed. Some early-morning, late-night, weekend, or holiday work may be requested based on project requirements.

The installer builds, updates, services, and repairs retail fixtures and display equipment; follows planograms, schematics, and client instructions; and uses mobile devices to complete digital work instructions, forms, surveys, and photo documentation. The position requires a reliable personal vehicle, valid driver’s license, and current auto insurance, as well as the ability to travel up to 90 miles per assignment. Candidates must complete an MVR screening and drug screening in accordance with applicable state laws. The work is physically active and includes ladder climbing, lifting and carrying, and frequent bending, kneeling, reaching, and walking. Required tools and a smartphone with an active data plan are also necessary.

Employees are expected to communicate promptly with field services management, keep availability current, accept and schedule assigned jobs within 48 hours of receipt, and complete assignments by their deadlines. They must participate in required training and certification, accurately record activity and time, follow client and company directives, and contribute to collaborative, professional relationships with internal teams, clients, retailers, and other stakeholders. Previous retail or merchandising experience is beneficial but not mandatory. The employer describes an inclusive workplace and equal-opportunity employment commitment.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Must have a valid driver’s license, current auto insurance, and a reliable personal vehicle or transportation.
• Must successfully complete a Motor Vehicle Record screening and drug screening in accordance with applicable state laws.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain at least 20 hours of availability for field assignments within a rolling 30-day period.
• Must be available Monday through Friday, with weekend and holiday availability as needed; early-morning and late-night availability may also be required.
• Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, grasp or handle items, reach overhead, and perform repetitive physical tasks throughout the day.
• Must be comfortable using hand tools and technology and following digital work instructions.
• Must provide a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download applications, connect to the internet, clock in and out, and upload photos and data.
• Must navigate communication platforms and applications independently and communicate effectively by phone, text, and email.
• Must be able to work autonomously and collaboratively, manage time, report activity accurately, exercise good judgment, and solve problems effectively.
• Must complete required training assignments and tasks within the designated time frame.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communications.

Responsibilities

• Install, assemble, update, and maintain retail fixtures, shelving, endcaps, displays, and other merchandising structures.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client directives, and other project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment; update device operating systems and software as assigned.
• Install or replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and repair hardware and display issues to keep equipment functioning properly.
• Complete required forms, images, surveys, and photo documentation using designated mobile devices and systems before leaving the job site.
• Communicate consistently with field services management, typically responding within 24 hours, and keep availability accurate and up to date.
• Accept and schedule assigned jobs within 48 hours of receipt and complete assigned work by the applicable deadlines.
• Participate in early-morning and team installations and provide feedback on solutions.
• Track and report work activity accurately, submit timecards on schedule, and report anomalies or needed corrections daily.
• Maintain a clean, organized, and safe work area and represent clients and the company professionally.
• Complete training and certification assignments within designated time frames.
• Work with shared-services teams and other stakeholders to meet operational goals, identify improvements, and resolve issues.
• Build and maintain collaborative relationships with internal teams, clients, retailers, and field representatives.
• Support customer and client satisfaction and remain open to giving and receiving feedback.
• Assist other team members as needed and contribute to a positive, respectful, and transparent work environment.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Monday–Friday work schedule with no weekends required as the regular schedule.
• Most major holidays off.
• Flexible field assignments across a variety of retail clients and projects.
• Work-life flexibility through a minimum availability requirement of 20 fieldwork hours within a rolling 30-day period.
• Potential for ongoing assignments based on availability and business needs.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED