Retail Display Installer - Technology

2020 Companies • San Bernardino, CA

13d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing installation and merchandising assignments at retail locations within up to 90 miles of the employee’s residence. Work includes building and updating displays, completing store resets and repairs, servicing technology, following planograms and client directives, and documenting completed work through mobile applications. Hours and locations may vary according to assignment availability and business needs. Assignments are generally scheduled Monday through Friday, with flexible scheduling options; occasional weekends, holidays, early mornings, or late nights may be required. Hours depend on available assignments and are not guaranteed. Employees must maintain at least 20 hours of availability for field assignments during a rolling 30-day period and accept and schedule assigned jobs within 48 hours of receipt. The position pays $20.25 per hour. A reliable personal vehicle, valid driver’s license, and current auto insurance are required. Candidates must pass background, motor vehicle record, and drug screenings in accordance with applicable state laws.

The work requires independent judgment, effective communication, accurate time and activity reporting, and the ability to adapt to varied tasks and work environments. Employees use a smartphone and designated applications to receive instructions, communicate, clock in and out, and upload job documentation. The role involves physical work, including climbing ladders up to 10 feet and safely lifting and carrying up to 60 pounds.

2020 Companies describes an inclusive workplace and offers opportunities for personal development, career pathing, and professional stretch assignments. The company is an equal opportunity employer.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Valid driver’s license, current auto insurance, and reliable personal transportation are required.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must complete background, Motor Vehicle Record (MVR), and drug screenings in accordance with applicable state laws.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Flexible Monday–Friday availability is required; weekend and holiday availability may be needed, as well as early-morning and late-night availability.
• Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download applications, follow digital instructions, use communication platforms, connect to the internet, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must communicate effectively by phone, text, and email, and provide timely updates to field services management.
• Must work independently and collaboratively, manage time effectively, keep accurate records, and demonstrate sound judgment and problem-solving.
• Must adapt to changing tasks and work environments and complete required training assignments within designated time frames.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency using hand and power tools.
• Ability to follow planogram (POG) directives and secondary communication.

Responsibilities

• Install, assemble, update, and repair retail fixtures, shelving, endcaps, displays, kiosks, TVs, and interactive display equipment.
• Complete retail resets, store build-outs, remodels, and display repairs according to planograms, schematics, and client directives.
• Update operating systems and software on display devices and manage virtual software tasks and related timelines.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues and conduct break-fix repairs to keep displays and fixtures functional.
• Capture and upload photos, and complete forms, images, surveys, and other job documentation before leaving the site.
• Keep availability current, accept and schedule assigned jobs within 48 hours, and complete assigned work by scheduled deadlines.
• Communicate consistently with field services management and other stakeholders, generally responding within 24 hours of contact.
• Accurately track and report work activity, submit timecards on time, and report anomalies and needed corrections.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Maintain clean, organized, and safe work areas and represent the company and its clients professionally.
• Build and maintain relationships with shared services teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction and established field KPIs, and provide and receive feedback.
• Complete required training and certification programs within designated time frames.
• Follow all project directives, contribute to operational efficiency, and work across teams and company processes.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Most major holidays off.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility through flexible scheduling options.
• Opportunities for ongoing assignments based on availability and business needs.
• Career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED