Retail Display Installer – Technology

2020 Companies • Tulsa, OK

12d • Onsite

About The Position

2020 Companies is seeking a reliable, detail-oriented, self-motivated Retail Installation & Merchandising Specialist to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves working independently at retail venues within 90 miles of the employee’s residence, using mobile applications and technology to review, schedule, and complete assignments. Work hours and locations may vary based on available assignments and client needs; assignments are not guaranteed. The position offers flexible self-scheduling as well as scheduled shifts, with work generally scheduled Monday through Friday between 7:00 a.m. and 6:00 p.m. Some early morning, late-night, weekend, or holiday work may be required. Employees must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.

The installer builds, updates, repairs, and services retail fixtures and technology displays. Tasks include following planograms and client directives, installing and updating software on display devices, and documenting work through mobile applications, forms, surveys, and photos. The role requires communication with field services management, accurate timekeeping and reporting, participation in training and certifications, and professional interaction with clients, retailers, coworkers, and other stakeholders. Pay is $16.50 per hour, with paid drive time and mileage reimbursement. Candidates must have a reliable personal vehicle, valid driver’s license, current auto insurance, and pass applicable background, motor vehicle record, and drug screenings.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• Must have a valid driver’s license, current auto insurance, and reliable personal transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must pass a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Must be available Monday through Friday, with weekend and holiday availability as needed; early morning and late-night availability may also be required.
• Must be able to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp objects, reach overhead, and perform repetitive physical tasks throughout the day.
• Must own an Android or Apple smartphone with a current operating system and active data plan; must be able to download applications, follow digital instructions, connect to the internet, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must be comfortable using hand tools and technology and able to navigate communication platforms and applications independently.
• Must communicate effectively by phone, text, and email, respond to field services management in a timely manner, and provide assignment updates.
• Must be adaptable to changing tasks and work environments and able to work both autonomously and collaboratively.
• Must demonstrate time management, accurate reporting, sound judgment, problem-solving, professionalism, and strong communication skills.
• Must complete all assigned training and tasks within designated time frames.
• A high school diploma or equivalent is typically required.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communications.
• Strong leadership and presentation skills.

Responsibilities

• Install, assemble, update, and maintain retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, display repairs, and break-fix service.
• Follow planograms, schematics, client-specific merchandising directives, and other project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and resolve hardware and display issues so equipment and fixtures function properly.
• Complete required forms, images, surveys, and photo documentation before leaving job sites; upload information using a mobile device and designated systems.
• Communicate consistently with field services management, respond to contacts, and keep availability information current.
• Complete assigned jobs within project timelines, accept and schedule assigned jobs within 48 hours of receipt, and submit accurate timecards and daily anomaly reports.
• Participate in early morning and team installations, provide solution feedback, and assist other team members as needed.
• Work with shared services teams and other stakeholders to meet goals, improve processes, and support operational efficiency.
• Build and maintain professional relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Represent the company professionally, communicate respectfully, and contribute to customer and client satisfaction and established field KPIs.
• Maintain a clean, organized, and safe work area.
• Complete required training and certification programs within designated time frames.
• Travel to retail service assignments within 90 miles of home and maintain the required fieldwork availability.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Most major holidays off.
• Flexible field assignments across a variety of retail clients and projects.
• Work-life flexibility with a minimum availability commitment of 20 hours for field assignments within a rolling 30-day period.
• Opportunity for ongoing assignments based on availability and business needs.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED