Retail Display Installer - Technology

2020 Companies • Seattle, WA

12d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading technology and consumer brands at retail venues within 90 miles of the employee’s residence. The role involves working independently, managing availability and schedules, meeting project deadlines, communicating with field services management, and building relationships with clients, retailers, and internal teams. Assignments may vary in location and hours based on business needs and available work. The position pays $21.50 per hour, with paid drive time and mileage reimbursement. A minimum of 20 hours of availability for field assignments is required within a rolling 30-day period, but hours are based on available assignments and are not guaranteed.

The installer sets up, assembles, updates, and repairs retail fixtures, shelving, endcaps, displays, TVs, interactive displays, kiosks, and related equipment. Work includes retail resets, store build-outs, remodels, display servicing, software and operating-system updates, troubleshooting, and installing graphics and other marketing materials. Installers follow planograms, schematics, and client instructions; document work using mobile applications; and maintain a clean, organized, and safe work area. The role may require early mornings, late nights, weekends, and holidays based on project and client needs, although the general schedule is Monday through Friday and most major holidays are off.

Candidates must be at least 18, authorized to work in the United States, and have a valid driver’s license, current auto insurance, and a reliable personal vehicle. The role requires travel up to 90 miles from home per assignment, use of a compatible smartphone with active data service, and completion of a background check, motor vehicle record screening, and drug screening in accordance with applicable state laws. A high school diploma or equivalent is typically required. Paid training and certification programs are provided.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• Valid driver’s license, current auto insurance, and reliable personal transportation or vehicle.
• Willingness and ability to travel up to 90 miles from home per assignment, shift, or workday.
• Maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period; work hours depend on assignment availability and are not guaranteed.
• Flexible availability, generally Monday through Friday, with weekend and holiday availability as needed and possible early morning or late-night availability.
• Ability to climb ladders up to 10 feet.
• Ability to safely lift and carry up to 60 pounds and to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
• Comfort using hand tools and technology, including mobile applications and digital work instructions.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download applications, connect to the internet, clock in and out, and upload photos and data.
• Effective communication skills, primarily by phone, text, and email, and ability to respond promptly to field services management.
• Ability to adapt to changing tasks and work environments and to work both independently and collaboratively.
• Strong time management, organization, reporting, judgment, problem-solving, leadership, and professional communication skills.
• Complete all training assignments and tasks within designated time frames.
• Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB drive with USB-A/C adapter.
• A high school diploma or equivalent is typically required.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency using hand and power tools.
• Ability to follow planogram (POG) directives and secondary communication.

Responsibilities

• Install, assemble, build, update, and repair retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, display repairs, and other assigned installation work.
• Follow planograms, schematics, client-specific merchandising directives, and other project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks and timelines.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and resolve hardware and display issues to ensure equipment functions properly.
• Complete required job forms, images, surveys, and other documentation before leaving each job site.
• Capture and upload photos and data using mobile devices and designated systems or workflows.
• Keep availability current, accept and schedule assigned jobs within 48 hours of receipt, and complete jobs by their scheduled end dates.
• Communicate consistently with field services management, typically responding within 24 hours of contact, and provide project updates and feedback.
• Submit accurate timecards and report anomalies or required corrections daily.
• Maintain a clean, organized, and safe work area and represent the client and company professionally.
• Work independently and collaboratively with shared services teams, field representatives, clients, retailers, and other stakeholders.
• Build and maintain strong working relationships and contribute to operational improvements and solutions.
• Support customer and client satisfaction and established field performance indicators; give and receive feedback.
• Participate in early morning installations and team installations involving two or more people, as needed.
• Assist other team members as needed and participate in required training and certification programs.
• Maintain accurate activity records and communicate work through designated systems and workflows.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Flexible field assignments with a variety of retail clients and projects.
• Monday–Friday work schedule; no weekends are generally required, though weekend assignments may be needed.
• Most major holidays off.
• Work-life flexibility and ongoing assignment opportunities based on availability and business needs.
• Career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED