Retail Display Installer - Technology

2020 Companies • Lexington Park, MD

13d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves working independently at retail venues within 90 miles of the employee’s residence, using mobile applications and technology to review, schedule, and complete assignments. Work includes display installation and repair, merchandising, store resets and build-outs, and servicing retail technology. Assignments and hours depend on available work and client needs. Pay is $17.50 per hour. The schedule is generally Monday through Friday, with flexible scheduling and assignments scheduled between 7:00 a.m. and 6:00 p.m.; occasional early mornings, late nights, weekends, and holidays may be required. Employees must maintain at least 20 hours of availability for field assignments within a rolling 30-day period. A reliable personal vehicle, valid driver’s license, and current auto insurance are required, along with successful background, motor vehicle record, and drug screenings in accordance with applicable state laws.

The position requires installing, assembling, updating, and repairing retail fixtures and displays; following planograms, schematics, and client directives; and installing and servicing TVs, interactive displays, kiosks, and related equipment. Work also includes updating device software, installing marketing materials, troubleshooting display and hardware issues, and documenting completed assignments with photos and other required forms. The employee uses a smartphone and designated systems to communicate, track activity, submit timecards, and complete digital work instructions. The role requires professionalism, effective communication, sound judgment, time management, adaptability, and the ability to work both autonomously and collaboratively with field services management, clients, retailers, and internal teams. Paid training and certification programs must be completed within designated time frames.

Candidates must be at least 18 years old and authorized to work in the United States. A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory. Candidates must be able to climb ladders up to 10 feet, lift and carry up to 60 pounds, and perform activities such as kneeling, walking, crouching, bending, grasping, and reaching overhead. Required personal tools include Phillips and flat-head screwdrivers, hex keys, a box cutter, tape measure, microfiber cloth, and a 256G USB drive with USB-A/C adapter. Candidates must own an Android or Apple smartphone with a current operating system and active data plan.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• A high school diploma or equivalent is typically required.
• Must have a valid driver’s license, current auto insurance, and a reliable personal vehicle or transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Must be available Monday through Friday, with weekend and holiday availability as needed; early-morning and late-night availability may also be needed.
• Must be able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, grasp or handle items, reach overhead, and perform repetitive physical tasks.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download apps, navigate communication platforms, follow digital instructions, connect to the internet, and upload photos and data.
• Must be comfortable using hand tools and technology.
• Must provide and use Phillips and flat-head screwdrivers, hex keys, a box cutter, tape measure, microfiber cloth, and a 256G USB drive with USB-A/C adapter.
• Must communicate effectively by phone, text, and email and respond reliably to field services management.
• Must demonstrate adaptability, professionalism, sound judgment, problem-solving, time management, and accurate reporting skills.
• Must be able to work independently and collaboratively in a fast-paced environment.
• Must complete required training assignments and tasks within designated time frames.
• Must successfully complete background, Motor Vehicle Record, and drug screenings in accordance with applicable state laws.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram (POG) directives and secondary communication.

Responsibilities

• Install, assemble, update, and build retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, and client-specific merchandising directives accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and resolve hardware and display issues.
• Capture and upload photos and complete required forms, images, and surveys before leaving job sites.
• Maintain clean, organized, and safe work areas while representing the client professionally.
• Communicate consistently with field services management, typically responding within 24 hours or as project requirements dictate.
• Keep availability information updated and accurate; accept and schedule assigned jobs within 48 hours of receipt.
• Complete assigned jobs fully and on or before scheduled end dates.
• Participate in early-morning and team installations, and provide solution feedback.
• Manage virtual software and complete related tasks within established timelines.
• Assist other team members and collaborate with shared services, clients, retailers, and other stakeholders.
• Submit accurate timecards, report anomalies and needed corrections, and track and communicate activity through designated systems and workflows.
• Participate in and complete required training and certification programs.
• Build and maintain professional relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Work toward customer and client satisfaction and established field KPIs, and give and receive feedback.
• Work across company functions and processes to support alignment and operational efficiency.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Most major holidays off.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility through a minimum availability requirement of 20 hours of field assignments within a rolling 30-day period.
• Opportunity for ongoing assignments based on availability and business needs.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED