Retail Display Installer – Technology

2020 Companies • Twin Falls, ID

13d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading technology and consumer brands. The role involves working independently across retail venues within 90 miles of the employee’s residence, using mobile applications and technology to review, schedule, and complete assignments on time. Hours and locations may vary according to assignment availability and client needs; work is generally scheduled Monday through Friday, with flexible scheduling and occasional weekend, holiday, early-morning, or late-night assignments. Hours are not guaranteed, and employees must maintain at least 20 hours of availability for field assignments within a rolling 30-day period.

The position pays $17.00 per hour. A reliable personal vehicle, valid driver’s license, and current auto insurance are required. Candidates must pass background, motor vehicle record, and drug screenings in accordance with applicable state laws. The work includes installing and maintaining retail fixtures and technology displays, completing resets and repairs, following planograms and client instructions, updating device software, and documenting completed assignments using a smartphone. The role requires physical work, including climbing ladders up to 10 feet and lifting or carrying up to 60 pounds. Employees provide their own specified hand tools and a compatible smartphone with an active data plan.

2020 Companies describes an inclusive workplace and offers support through paid holidays, career pathing, personal development opportunities, and professional stretch assignments.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Valid driver’s license, current auto insurance, and reliable personal transportation are required.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download and navigate apps, follow digital instructions, clock in and out, connect to the internet, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Comfort using hand tools and technology; ability to use a smartphone and communication platforms independently.
• Ability to climb a ladder up to 10 feet and safely lift and carry up to 60 pounds.
• Ability to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
• Flexible availability for weekday work and as-needed weekend, holiday, early-morning, and late-night assignments.
• Effective communication by phone, text, and email, including timely coordination and work updates.
• Ability to work independently and collaboratively, adapt to changing tasks and environments, manage time, follow instructions, and report accurately.
• Must complete required training assignments and tasks within designated time frames.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communications.
• Strong leadership, professional communication, presentation, judgment, and problem-solving skills.

Responsibilities

• Install, assemble, update, and maintain retail fixtures, shelving, endcaps, displays, and related equipment.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client directives, and other project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage virtual software tasks.
• Install or replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues and perform break-fix repairs to keep equipment functioning properly.
• Capture and upload photos, forms, images, and surveys documenting completed work before leaving the job site.
• Accept and schedule assigned jobs within 48 hours, keep availability information accurate, and complete assigned work by scheduled deadlines.
• Communicate consistently with field services management, generally responding within 24 hours, and report updates or issues through designated systems.
• Submit accurate timecards on time and report anomalies and needed corrections daily.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Maintain a clean, organized, and safe work area and represent the company and clients professionally.
• Build and maintain relationships with shared services teams, clients, retailers, field representatives, and other stakeholders.
• Work with cross-functional teams to meet operational goals, identify improvements, and support customer and client satisfaction.
• Complete required training and certification assignments within designated time frames.
• Track, record, and communicate work activity using designated systems and workflows.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Flexible field assignments with a variety of retail clients and projects.
• Monday–Friday work schedule; the benefits section says no weekends are required, though the job description also states weekend assignments may be needed.
• Most major holidays off.
• Ongoing assignment opportunities based on availability and business needs.
• Paid holidays, long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED