Retail Display Installer - Technology

2020 Companies•Bakersfield, CA
•Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing installation and merchandising assignments at retail locations within 90 miles of the worker’s residence. Hours and locations may vary based on assignment availability and client needs; schedules include Monday–Friday work, with flexible self-scheduling or scheduled shifts. Some early morning, late-night, weekend, or holiday assignments may be required, and hours are not guaranteed. Workers must maintain at least 20 hours of availability for field assignments within a rolling 30-day period. The position pays $20.25 per hour. Responsibilities include installing, assembling, updating, and repairing retail fixtures and technology displays; completing resets, build-outs, remodels, and display repairs; following planograms and client instructions; updating software and operating systems; and documenting completed work through mobile apps and photographs. The role also requires timely communication with field services management, accurate scheduling and time reporting, completion of training, and professional relationship-building with clients, retailers, and internal teams. Candidates must have a reliable personal vehicle, a valid driver’s license, current auto insurance, and a smartphone with an active data plan. They must provide specified hand tools and a 256G USB with a USB-A/C adapter. Physical requirements include climbing ladders up to 10 feet, lifting and carrying up to 60 pounds, and performing tasks involving kneeling, walking, crouching, bending, grasping, and overhead reaching. Candidates must be at least 18, authorized to work in the United States, and successfully complete background, motor vehicle record, and drug screenings in accordance with applicable state laws. A high school diploma or equivalent is typically required; previous retail or merchandising experience is beneficial but not mandatory.

Requirements

  • Must be at least 18 years old and authorized to work in the United States.
  • Must have a valid driver's license, current auto insurance, and reliable personal transportation.
  • Must be willing and able to travel up to 90 miles from home for assignments.
  • Must successfully complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
  • Must be comfortable using hand tools and technology.
  • Must provide and use a Phillips head screwdriver, flat head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
  • Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download apps, follow digital instructions, access the internet, clock in and out, and upload photos and data.
  • Must be able to climb a ladder up to 10 feet.
  • Must be able to safely lift and carry up to 60 pounds.
  • Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
  • Must maintain flexible availability and at least 20 hours of fieldwork or availability within a rolling 30-day period.
  • Must be available for weekend and holiday work as needed, and early morning or late-night work as needed.
  • Must communicate effectively by phone, text, and email and respond promptly to field services management.
  • Must be able to work independently and collaboratively, adapt to changing tasks and environments, manage time, report accurately, make sound decisions, and problem-solve.
  • Must complete training assignments and tasks within designated time frames.

Nice To Haves

  • Previous retail or merchandising experience.
  • Installation and merchandising experience.
  • Proficiency with hand and power tools.
  • Ability to follow planogram directives and secondary communication.

Responsibilities

  • Install, assemble, build, update, and repair retail fixtures, shelving, endcaps, and displays.
  • Complete retail resets, store build-outs, remodels, display repairs, and break-fix work.
  • Follow planograms, schematics, client directives, and project instructions accurately.
  • Install and service TVs, interactive displays, kiosks, and other retail display equipment.
  • Update operating systems and software on display devices and manage related virtual software tasks.
  • Install and replace graphics, pricing cards, SD cards, and other marketing materials.
  • Troubleshoot hardware and display issues to ensure equipment functions properly.
  • Complete required forms, images, and surveys before leaving job sites, and capture and upload photos documenting completed work.
  • Keep availability updated, accept and schedule assigned jobs within 48 hours, and complete assignments by their scheduled end dates.
  • Communicate promptly and consistently with field services management, typically within 24 hours of contact.
  • Submit accurate timecards, report anomalies and needed corrections, and track and communicate activity through designated systems and workflows.
  • Participate in early morning installations and team installations, providing solution feedback when appropriate.
  • Maintain a clean, organized, and safe work area and represent the company and clients professionally.
  • Build and maintain relationships with shared services teams, clients, retailers, field representatives, and other stakeholders.
  • Collaborate across teams, contribute to operational improvements, and assist other team members as needed.
  • Support customer and client satisfaction in line with field KPIs, and give and receive feedback.
  • Complete required training and certification programs within designated time frames.

Benefits

  • Next-day pay on demand through DailyPay.
  • Paid drive time and mileage reimbursement.
  • Paid training.
  • Most major holidays off.
  • Flexible field assignments with a variety of retail clients and projects.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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