Hvac Technician Jobs

About The Position

Requirements

• Previous experience in residential HVAC service, diagnostics, and repair.
• Strong understanding of heating, cooling, refrigeration, electrical, and airflow systems.
• Valid driver's license with an acceptable driving record.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and customer service skills.
• Ability to explain technical information clearly to homeowners.
• Self-motivated, dependable, and committed to high-quality work.
• Comfort using technology, mobile devices, and service management software.
• Ability to perform the physical requirements of the position, including lifting equipment, climbing ladders, and working in attics, crawl spaces, and varying weather conditions, with or without reasonable accommodation.
• Willingness to participate in an on-call rotation as needed.

Nice To Haves

• Experience with a variety of residential HVAC equipment and manufacturers.
• NATE certification or additional industry training.
• Experience using ServiceTitan.
• A customer-education focus rather than simply selling services.
• Desire to continuously improve skills and grow within the HVAC industry.
• A team-first attitude and willingness to support others.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential HVAC systems, including air conditioners, furnaces, heat pumps, and related equipment.
• Perform inspections and preventative maintenance to help ensure systems operate safely and efficiently.
• Identify system concerns and educate homeowners about repair, maintenance, and replacement options.
• Provide clear, honest recommendations to help customers make informed home-comfort decisions.
• Deliver professional customer service through effective communication and attention to detail.
• Document service calls, findings, repairs, and recommendations using company software.
• Follow safety procedures, industry standards, and company policies.
• Maintain a clean, organized, and professional company vehicle and work environment.
• Coordinate with dispatch, customer experience representatives, installers, and fellow technicians.
• Participate in ongoing training, team meetings, and professional development.
• Demonstrate Jolly's core values and contribute to a positive, team-first culture.
• Participate in an on-call rotation as needed.

Benefits

• Medical insurance options
• Dental insurance options
• Vision insurance options
• Life insurance options
• 401(k) with up to a 4% company match
• Paid time off
• Paid holidays
• Company-provided vehicle and uniforms
• Ongoing technical training and professional development
• Opportunities for career advancement and internal growth
• Employee recognition and team events
• Opportunities to give back to the community
• Competitive compensation based on experience and performance
• Commission, bonuses, and spiffs