HVAC Service Technician

Lennox International•Fort Wayne, IN

6d•$39,000 - $77,000

About The Position

Lennox National Account Services (NAS), a wholly owned subsidiary of Lennox International, provides commercial HVAC maintenance and service across the United States. The HVAC Service Technician performs field work supporting installation, maintenance, and servicing of heating, ventilating, and air conditioning systems for commercial customers. The work includes on-site preventive maintenance, routine repairs, calibration, and troubleshooting, often independently and on commercial rooftop units. Technicians handle basic, non-complex products and problems and refer more complex issues to higher-level technicians. The role requires safe work practices, customer service, coordination with a team, and completion of repairs and related paperwork. This is an hourly, non-exempt role with a stated annual salary range of $39,000–$77,000. Employees are not eligible for a bonus but earn overtime for hours worked beyond 40 per week, or as otherwise required by state law. Compensation may vary based on geography, tenure, performance, skills, education, experience, and other qualifications. Occasional weekend and night work and occasional travel may be required. The company describes a culture grounded in Integrity, Respect, and Excellence, and states that it is an equal opportunity employer. Company vehicle, phone, personal protective equipment, and uniforms are provided. Training and development are offered.

Requirements

High school diploma or GED equivalent.
2 to 6 years of hands-on commercial HVAC experience.
EPA Certification, Type I and Type II or Universal, required.
Valid driver's license and acceptable driving record.
Technical aptitude to perform equipment maintenance, service, and troubleshooting.
Excellent customer service skills.
Good electrical and mechanical diagnostic skills.
Ability to work independently and self-schedule.
Self-motivated to complete assigned tasks within time constraints.
Driven to succeed and able to work with minimum supervision.
Ability to safely access rooftops and work at heights, including climbing fixed or extension ladders.
Ability to load and unload tools and equipment from a work van.
Ability to lift occasionally up to 75 pounds and lift occasionally to shoulder or overhead up to 25 pounds.
Ability to push or pull a wheeled cart up to 150 pounds.
Ability to extend reach overhead in a repetitive motion.
Ability to perform manual tandem lifting of loads up to 125 pounds.

Nice To Haves

NATE certification.
Availability for occasional weekend and night work.
Willingness to travel occasionally.

Responsibilities

Perform on-site preventive maintenance, routine repairs, and calibration after installation.
Use experience and technical skills in preventive maintenance and system operations to determine service requirements.
Handle basic, non-complex products and problems, referring more complex problems to higher-level technicians.
Advise the manager of preventive maintenance inspections performed and corrective actions to be taken.
Work in a team-based environment to share information and workload while ensuring customer satisfaction.
Work safely and ensure that safety measures are followed at all times.
Complete repairs and required paperwork.
Perform other duties as assigned.