HVAC Lead Install Technician (2+ years experience needed)

Nick’s Plumbing and Air•Houston, TX

5d•Onsite

About The Position

Southern Home Services, through its company Nick’s Plumbing and Air Conditioning, is hiring an HVAC Lead Install Technician to oversee the installation, upgrade, and replacement of HVAC systems in residential properties. The role leads technicians to deliver efficient, high-quality service; handles complex installations and technical issues; and ensures compliance with industry standards and safety regulations. The technician interacts with homeowners, resolves issues, and works to ensure customer satisfaction. The position also involves maintaining an organized work environment, tools, parts, and vehicle, and helping train and develop team members. The work includes installing HVAC systems, cutting and connecting copper or PVC piping, and handling high- and low-voltage wiring. It requires working at heights and in confined spaces such as attics and crawlspaces, as well as exposure to extreme temperatures and adverse weather. Regular physical activity includes lifting, climbing, driving, bending, kneeling, crouching, and using hand tools. Southern Home Services states that it will make reasonable accommodations to enable employees to perform the job’s essential functions.

Requirements

At least 2 years of HVAC Lead experience, ideally in the residential market, with hands-on technical skills.
Valid driver’s license and clean driving record.
Valid EPA certification.
Advanced troubleshooting and critical-thinking skills to resolve complex HVAC issues.
Proactive, enthusiastic approach and commitment to high-quality work.
Strong customer-service skills and ability to address client needs and concerns.
Ability to interact professionally with individuals at all organizational levels.
Flexibility, innovation, and ability to thrive in dynamic environments and collaborate with others.
Ability to lift 50 pounds regularly and up to 100 pounds occasionally.
Ability to climb ladders, access attics, navigate tight spaces and crawlspaces, drive, push, carry, pull, use hand tools, and perform fine-detail work.
Ability to stand, walk, sit, talk, hear, handle or feel objects or controls, reach, stoop, kneel, bend, and crouch.
Ability to work indoors and outdoors, with regular exposure to extreme heat or cold and adverse weather such as wind, rain, ice, or snow.

Responsibilities

Install, upgrade, and replace HVAC systems in residential homes.
Cut, thread, and connect copper or PVC pipes and handle high- and low-voltage wiring.
Train and mentor Install Helpers at job sites and in the shop.
Provide exceptional customer service and communicate effectively with homeowners.
Maintain tools, parts, and the vehicle in clean, organized condition.
Work safely at heights, in tight spaces such as attics, and in varying weather conditions.
Ensure adherence to appliance standards, the Occupational Health and Safety Act, and service standards.
Perform additional duties as assigned.