Residential HVAC Lead Install Technician (2-5yrs Experience Needed)

Southern Home Services•Gaithersburg, MD

About The Position

Southern Home Services is seeking an HVAC Lead Install Technician for Presidential Heating & Air Conditioning. The role oversees installation, upgrades, and replacement of HVAC systems in residential properties, leading technicians to deliver high-quality, efficient service. The technician handles complex installations, provides technical expertise, ensures compliance with industry and safety standards, and communicates with customers to resolve issues and support customer satisfaction. The role also includes maintaining an organized work environment, managing tools and parts, and contributing to team training and development. This position involves physical work in indoor and outdoor environments, including attics and crawlspaces, and regular exposure to extreme temperatures and adverse weather. It is a non-exempt position. Southern Home Services is an equal opportunity employer committed to workplace diversity and inclusion.

Requirements

2–5+ years of HVAC experience, ideally in the residential market, with hands-on technical skills.
Valid driver's license and at least three years of driving experience.
Valid EPA certification.
Advanced troubleshooting and critical-thinking skills to resolve complex HVAC issues.
Proactive and enthusiastic approach and commitment to high-quality work.
Strong customer-service skills and ability to address client needs and concerns.
Ability to interact professionally with individuals at all levels of the organization.
Flexible, innovative, and able to thrive in dynamic environments and collaborate with others.
Ability to lift 50 pounds regularly and up to 100 pounds occasionally.
Ability to climb ladders, access attics and crawlspaces, navigate tight spaces, drive, push, carry, pull, use hand tools, and perform fine detail work.
Ability to stand, walk, sit, talk, hear, handle or feel objects or controls, reach, stoop, kneel, bend, and crouch.
Ability to work in indoor and outdoor settings and tolerate extreme heat or cold and adverse weather, including wind, rain, ice, or snow.

Nice To Haves

Residential HVAC market experience.

Responsibilities

Install, upgrade, and replace HVAC systems in residential homes.
Cut, thread, and connect copper or PVC pipes and handle high- and low-voltage wiring.
Train and mentor Install Helpers at job sites and in the shop.
Provide exceptional customer service and communicate effectively with homeowners.
Maintain tools, parts, and the company vehicle in clean and organized condition.
Work safely at heights, in tight spaces such as attics, and in varying weather conditions.
Ensure adherence to appliance standards, the Occupational Health and Safety Act, and service standards.
Perform additional duties as assigned.