HVAC Service Technician - Residential

Bartlett Heating & Cooling Inc•Marietta, GA

6d•$90,000 - $200,000•Onsite

About The Position

Bartlett Heating & Cooling is hiring an experienced Residential HVAC Service Technician to serve homeowners in the Marietta, Georgia area. The role involves diagnosing and troubleshooting residential HVAC systems, explaining clear and honest options to customers, completing appropriate repairs, identifying when replacement may be a better solution, and coordinating handoffs to Project Managers. Technicians are expected to provide memorable customer experiences, meet and exceed performance goals, and continue developing their skills through coaching and training. The position offers $90,000–$200,000+ earning potential, weekly pay, bonuses and spiffs. Technicians receive a company truck and gas card, dispatch from home, and work in smaller service zones intended to reduce driving time. The role requires residential service experience in single-family homes, EPA certification, a valid driver’s license, and residence within 30 miles of Bartlett’s Marietta shop. Work includes physical tasks and exposure to varied weather and temperatures, including access to attics, crawlspaces, rooftops, and other confined or elevated areas.

Requirements

At least 4 years of residential HVAC service experience in single-family homes.
EPA Certification.
Strong diagnostic and troubleshooting skills.
Valid driver's license and acceptable driving record.
Ability to pass pre-employment screening.
Must live within 30 miles of the shop in Marietta, Georgia.
Comfort working in attics, crawlspaces, and Georgia weather.
Ability to lift and carry up to 50 pounds independently and heavier equipment with assistance.
Ability to stand, walk, bend, kneel, squat, crouch, reach, climb ladders and stairs, and work in confined or elevated spaces for extended periods.
Ability to use hand tools, handle small components, connect wiring, move equipment and materials, and perform detailed repairs.
Ability to inspect equipment, read gauges and instructions, identify components, and recognize abnormal equipment sounds, with or without assistive devices.
Ability to work in varying weather and temperatures, including heat, cold, humidity, dust, and noise.
Ability to operate a company vehicle and travel between customer locations, subject to applicable driving requirements.
Ability to follow company safety policies and properly use required personal protective equipment.

Nice To Haves

NATE Certification.
Experience with coaching and continued skills development.

Responsibilities

Diagnose residential HVAC systems accurately and troubleshoot problems.
Explain clear, honest options to homeowners and complete appropriate repairs.
Identify opportunities and recognize when system replacement may be more appropriate than repair.
Make effective handoffs to Project Managers.
Deliver a positive customer experience and take ownership of customer outcomes.
Meet or exceed weekly and monthly performance goals, track performance, and continue improving results.
Use hand tools and perform detailed repairs, including handling components and connecting wiring.
Travel between customer locations in a company vehicle and follow company safety policies, including proper use of required PPE.