Commercial HVAC-R Service Technician

Benedict Refrigeration Service•Winona, MN

About The Position

Benedict Sales & Service is hiring a full-time, year-round Commercial HVAC-R Service Technician to serve commercial customers across central and northern Wisconsin and eastern Minnesota. The role involves servicing, installing, troubleshooting, repairing, maintaining, and modifying commercial refrigeration, HVAC, ventilation, food service, and beverage equipment. Residential calls are not part of the position. The technician travels between customer sites and takes ownership of service calls with support from an experienced technician team and the Branch Manager. The technician reads and interprets schematics, technical drawings, manuals, and blueprints; uses hand and power tools and testing devices to diagnose equipment; runs copper piping and PVC; maintains and orders replacement-parts inventory; and records work progress and history using electronic work-order and computerized management systems. The role also includes communicating with customers and coworkers, collecting customer payments when necessary, and safely operating and maintaining company vehicles, tools, and equipment. This position requires travel between job sites, including drives of two to four hours, and availability for emergency on-call work, nights, weekends, and holidays. Work may take place indoors and outdoors, including on rooftops and in confined spaces. Physical demands include frequent walking, climbing, bending, and handling items up to 50 pounds, with occasional lifting, pushing, or carrying of 75 pounds or more. The company describes a fast-paced work environment and provides technician support, training, and advancement opportunities.

Requirements

At least one year of related commercial refrigeration or HVAC experience.
EPA Universal Certification.
High school diploma or equivalent.
Valid Class D driver’s license and ability to meet commercial insurability requirements.
Strong problem-solving, mechanical, analytical, troubleshooting, and communication skills.
Knowledge and understanding of commercial refrigeration and HVAC equipment.
Ability to plan, organize, and prioritize work tasks, follow instructions, and meet deadlines.
Ability to use power and hand tools and testing devices such as thermometers and pressure gauges.
Ability to run copper piping and PVC.
Ability to read and interpret manuals, schematics, technical drawings, and mechanical blueprints.
Basic computer skills and ability to learn computer programs.
Ability to travel between job sites and work locations; the posting states this is required 100% of the time.
Ability to work a non-standard schedule, including emergency on-call coverage, nights, weekends, and holidays.
Ability to work effectively in a high-stress, fast-paced environment.
Ability to read, write, and comprehend simple instructions and correspondence, and to communicate information clearly in person and in writing.
Ability to perform basic arithmetic and apply common-sense reasoning to instructions and problems involving concrete variables.
Ability to drive between jobsites for two to four hours at a time.
Ability to climb stairs and ladders, access rooftops and confined spaces, work indoors and outdoors, and frequently handle items up to 50 pounds and occasionally 75 pounds or more.

Nice To Haves

At least two years of refrigeration or HVAC experience.
Vocational or technical school training or an apprenticeship.
Federal Medical Card, particularly for transporting large commercial trailers.

Responsibilities

Troubleshoot, diagnose, repair, maintain, install, and modify commercial HVAC-R and related mechanical equipment.
Read and interpret technical drawings, blueprints, electronic and mechanical schematics, and operating and repair manuals.
Use hand and power tools, thermometers, pressure gauges, and other testing devices to diagnose equipment issues.
Run copper piping and PVC.
Maintain replacement-parts inventory and order needed parts.
Use computerized systems to accurately record work progress and service history, including electronic work orders and time entries.
Collect payment from designated customers before service when required and direct payments to appropriate personnel for processing.
Communicate effectively with customers, coworkers, and other employees in response to customer needs.
Safely operate and maintain the company vehicle, tools, and equipment.
Set and achieve individual goals and contribute to department goals and a team environment.
Demonstrate professionalism, timeliness, accuracy, and a positive company image.
Comply with company and industry safety standards.
Perform other duties as assigned by authorized personnel.