Human Resources Business Partner Jobs

About The Position

Requirements

• High school diploma or equivalent required
• At least two years of full-time professional experience, preferably in a customer service-related environment
• Students should have the ability to operate office equipment
• Attendance, punctuality, accuracy, good judgement, teamwork and cooperation are skills needed for the position
• Strong customer service skills with a professional, friendly, and student-centered approach
• Excellent verbal and written communication skills
• Strong interpersonal and problem-solving skills
• Attention to detail and ability to follow established procedures and guidelines
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Proficiency with basic computer applications (e.g., email, Microsoft Office); ability to learn admissions systems
• Ability to handle sensitive and confidential information appropriately
• Ability to be committed to inclusive, respectful, and welcoming service
• Ability to be dependable and punctual
• Willingness and ability to adapt during peak workload periods
• Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

• Prior experience in higher education, admissions, or student services environment
• Experience working with diverse a variety of populations, including international students
• Cultural sensitivity
• Familiarity with CRM or student information systems (e.g., Slate, Workday Student)

Responsibilities

• Serves as a first point of contact for prospective students and graduate and international undergraduate applicants.
• Provides front-line customer service support by responding to email, phone, and in-person inquiries.
• Assists with application-related questions.
• Ensures a positive, compassionate and professional experience for all students, faculty, staff and campus constituents.
• Supports admissions operations through accurate information sharing, data entry, and coordination with internal staff and campus partners.
• Maintains regular, reliable, and non-disruptive attendance.
• Creates and maintains collegial, harmonious working relationships with others.

Benefits

• University contributions to health, dental, life and disability insurance
• Tuition waivers for employees and their families
• 12 official holidays
• Immediate leave accrual
• Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary