Human Resources Business Partner

Cherokee Indian Hospital Authority•Cherokee, NC

About The Position

The HR Business Partner (HRBP) is a strategic role within the organization supporting defined client groups. The HRBP uses broad experience in various HR areas to advance CIHA’s Employer of Choice people strategy. The HRBP is the prime point of contact for assigned business leaders and leads assignments of complex issues where the evaluation of human capital management requires evaluation of variable approaches and factors to bring solutions that contribute to the enhancement of our culture and business strategy. The HRBP is a change agent, with strong literacy of business and financial performance. This position serves as a coach and consultant to leaders. This role will support the final selection of talent within groups, and works closely with shared services teams. The HRBP consistently demonstrates superior customer service skills to client groups/patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values, ensuring excellent customer service is provided to all client groups/patients/customers by proactively seeking out opportunities to be of service.

Requirements

Bachelor degree from an accredited college in Human Resources, Business Management or other related field with two years of HR experience, or verifiable 8 years work experience in lieu of degree; or, Associate Degree plus six years work experience in Human Resources, or related field is required.
Must have a Valid Driver’s License
Demonstrated experience dealing with complex business issues and delivering solutions.
Demonstrated experience guiding leaders on performance and productivity issues
Committed to building a strong CIHA culture and continuous improvement.
HR information systems knowledge and experience required; current knowledge of ADP software a plus.
Advanced knowledge of programs, including MS Outlook, PowerPoint, Word, and Excel.
Demonstrates business acumen and strong interpersonal skills to maintain business relationships with internal and external partners, patients, staff, client groups, and teams.
Excellent verbal and written communication and presentation skills.
Self-organized and detail-oriented
Ability to work effectively and collaboratively with a team as well as independently without supervision; Ability to coordinate, manage multiple projects and priorities effectively
Ability to maintain a high level of confidentiality, professionalism, and ethical behavior.
Strong data management and data analytics skills
Flexible in adapting and responding to changing situations.
Advanced skills in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Highest level of confidentiality is required due to access of personnel files, compensation levels, performance management process document, and other pertinent information. Has access to payroll information which is highly confidential and requires much discretion to avoid damaging employee relations. Must adhere to all CIHA confidentiality policies and procedures
May be necessary to work when Administrative Leave is granted.
Requires the knowledge of CIHA policies and procedures including but not limited to the human resources policy, hiring procedures, fiscal policy, and other employment related areas like Indian Preference and Fair Labor Standards Act.
Must have strong interpersonal, oral, and written communication skills.

Responsibilities

The HRBP uses their broad knowledge of CIHA as well as their knowledge of human resources to build strong relationships with client groups and leaders to translate and execute human resource initiatives while maintaining strategic alignment.
Identifies gaps, risks, and opportunities and proposes and implements change strategies necessary
Act as a leader coach, ensuring engagement, succession and staff development are top of the agenda for people leaders.
Provides expert and objective advice to leaders and staff on human resources programs, policy and procedures, employment/labor laws, conflict resolution, change management, and organizational development to promote a fair and equitable work environment.
Partners with Employee Relations to conduct effective, thorough, and objective investigations.
Partners with client groups to diagnose, develop, measure and execute engagement action plans based on feedback through formal surveys and exit interviews.
Meets with client group leaders on a scheduled cadence to present prepared reports utilizing analytics, data, metrics, and reports to identify trends and goals developing solutions, programs, and policies to support positive growth and recommendations to improve business practices and overall organizational performance.
Leads comprehensive talent review process for client group providing guidance and input on business unit structures, workforce planning and succession planning supporting CIHA strategy.
Ensures human resources principles are being applied consistently and effectively while ensuring compliance with employment laws, tribal code, and regulatory requirements.
Identify training needs for business units and individual coaching needs including evaluation and monitoring of training programs to ensure success and appropriate tracking of metrics, completion, and effectiveness of programs.
Demonstrates commitment to Right Way principles and contributes to an inclusive working and learning environment.
Works within a small HR team, from time to time will be required to support specialist functions.
Performs other related duties as assigned.
Conduct Job Fairs and strategic recruiting efforts designed to reduce time to fill
Monitor staff status changes and updates all staff related files to reflect such changes as names, position, wages, transfers, etc.
Responds to employee questions regarding policies and related issues; assists as needed to resolve questions or problems