Room Attendant
Hersha Hospitality Management LP • Lake Placid, NY26d
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Room Attendant - Housekeeper
Hersha Hospitality Management LP•Lake Placid, NY
About The Position
Clean and maintain guest rooms to ensure they meet established standards. The role includes welcoming guests, completing room cleaning within allotted time frames, replacing linens and amenities, reporting repair needs, and following safety and lost-and-found procedures. The attendant may also perform house person and lobby attendant duties when staffing is limited or during peak periods, and is expected to support guest satisfaction.
Requirements
- Previous housekeeping experience or equivalent training is required.
- Ability to understand and communicate in English.
Nice To Haves
- High school diploma preferred.
Responsibilities
- Greet guests with a warm and friendly greeting.
- Clean guest rooms according to standards and within the allotted time frame, including sweeping, mopping, scrubbing, and vacuuming.
- Change bed linens and replace towels and other amenities.
- Clean and polish furniture and fixtures; dust furniture, walls, and equipment.
- Notify managers when guest rooms need repairs.
- Process guest items left in rooms according to the lost-and-found policy.
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
- Perform house person and lobby attendant duties when short staffed or during peak periods.
- Monitor guest satisfaction scores and work to increase departmental and overall guest satisfaction.
- Perform other duties as requested by management.
Benefits
- Medical, dental, and vision health insurance
- Paid time off
- 401(k) company match
- Daily pay
- Free basic life insurance
- Travel discounts
- Commuter transit and commuter parking benefits
- Employee assistance and wellness program
- Educational/professional development
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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