Housekeeper
About The Position
The Housekeeper responds promptly to requests from guests and other departments and prepares and transports a supply cart to assigned areas. The role includes entering guest rooms according to access procedures and confirming vacancy, replenishing guest amenities, replacing linens and towels, making beds, cleaning bathrooms, and removing trash, used linens, and room-service items. The Housekeeper checks room appliances, straightens furnishings and desk items, dusts and polishes surfaces, removes marks from walls and furnishings, vacuums carpets, and performs floor care in guest rooms and hallways. The role requires following company, safety, and security policies; reporting maintenance problems, hazards, accidents, and injuries; completing safety training; and storing flammable materials properly. The Housekeeper maintains a clean, professional appearance and confidentiality, welcomes and assists guests according to company standards, communicates professionally, supports team goals, and meets quality expectations. Other reasonable duties may be assigned by supervisors.
Requirements
- No related work experience is required.
- No supervisory experience is required.
- No license or certification is required.
- Ability to move, lift, carry, and place objects weighing up to 25 pounds without assistance and objects over 25 pounds with assistance.
- Ability to push and pull a loaded housekeeping cart and other work equipment over sloping and uneven surfaces.
- Ability to reach overhead and below the knees, bend, twist, pull, and stoop.
- Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
- Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Responsibilities
- Respond promptly to requests from guests and other departments.
- Fill a supply cart and transport it to the assigned area.
- Enter guest rooms according to access procedures and ensure rooms are vacant before entering.
- Replace guest amenities and supplies in rooms.
- Replace dirty linens and towels with clean items, make beds, and fold towels.
- Clean bathrooms and remove trash, dirty linens, and room-service items.
- Check that room appliances are present and working.
- Straighten desk items, furniture, and appliances; dust and polish; remove marks from walls and furnishings.
- Vacuum carpets and perform floor-care duties in guest rooms and hallways.
- Follow company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, and injuries; complete safety training and certifications; and properly store flammable materials.
- Maintain a clean and professional uniform and personal appearance and protect confidential information.
- Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
- Communicate clearly and professionally, support team goals, and adhere to quality expectations and standards.
- Perform other reasonable job duties as requested by supervisors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
