Housekeeper
Hilton Grand Vacations • Orlando, FL25d
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Housekeeper
Hilton Grand Vacations•Orlando, FL
About The Position
As a Housekeeper, you will perform daily cleaning duties for an assigned slate of rooms and help create a welcoming guest experience. The role involves preparing rooms according to standards, communicating with dispatch, team members, and guests, and maintaining housekeeping tools, equipment, and supplies. You should be able to work with little supervision and handle reasonable guest complaints or requests professionally and patiently. The schedule requires adaptability to a variety of shifts, including weekends and holidays. Shifts run from 8:30 a.m. to 5:00 p.m. or from 9:00 a.m. to 5:30 p.m.; the schedule is provided upon hire. Paid training is offered.
Requirements
- Previous experience as a cleaner or housekeeper.
- Ability to work with little supervision.
- Customer service experience.
- Organizational and time management skills.
Responsibilities
- Communicate in a friendly and effective manner with dispatch, team members, and guests to support guest and owner satisfaction.
- Prepare rooms for guests according to standards.
- Notify superiors of damage, deficits, and disturbances.
- Handle reasonable complaints and requests professionally and patiently.
- Ensure housekeeping equipment and tools are appropriately maintained.
- Maintain an inventory of tools and supplies used in housekeeping activities.
Benefits
- Paid training
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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