Healthcare Analyst Jobs

About The Position

Requirements

• High school diploma or GED required.
• At least 2 years of experience in healthcare operations or a technology function.
• Demonstrated success leading initiatives toward operational improvement in technology and/or healthcare fields.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to learn basic SQL queries as needed.
• Ability to collaborate with various business partners and organize effectively.
• Strong verbal and written communication skills.
• Understanding of requirements creation and development.
• General understanding of conditional logic.

Nice To Haves

• Bachelor’s degree preferred.
• Visio proficiency preferred.
• Ability to read HTML, Java, and Visual Basic for Applications preferred.
• Agile experience is a plus.

Responsibilities

• Gain an understanding of utilization management, claims operations, IT operations, and call center operations.
• Develop subject matter expertise in the technical and operational aspects of the company.
• Provide operational expertise to client services and client operations managers to research and resolve issues and requests.
• Work with Operations Product Owners to develop, monitor, maintain, and groom backlogs.
• Build presentations and complete analyses to support Operations Product Owners’ communications to senior management.
• Translate business rules into pathway algorithms and evaluate existing pathways for operational efficiencies.
• Document and maintain business workflows, pathways, and requirements, or support central teams that manage these functions.
• Coordinate with key leaders to execute projects.
• Collaborate with client services, claims, implementations, clinical, non-clinical, and IT organizations to develop scopes of work and level-of-effort estimates.
• Monitor overall operations backlogs and identify ways to improve or enhance operational performance.

Benefits

• Annual bonus plan eligibility.
• Medical, vision, and dental benefits.
• Well-being and behavioral health programs.
• 401(k).
• Company-paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year.
• Paid holidays.
• Leaves of absence.