Epic Patient Access Analyst III
About The Position
Adventist HealthCare seeks an experienced Epic Patient Access Analyst III for its Epic Program. The role is the senior technical and functional expert for Epic Cadence, Prelude, Grand Central, and patient access tools. The analyst leads design for complex scheduling, registration, and patient-flow workflows; guides and mentors other analysts; and partners with access, revenue cycle, and operational leaders to improve patient access and front-end revenue performance. The position also serves as an access lead for the Epic go-live. The analyst leads the design and configuration of access functionality, establishes build standards, reviews other analysts’ work, and advises access leaders. The role leads strategy for eligibility, estimates, referrals, authorizations, self-scheduling, digital check-in, access testing, provider template build, and future appointment conversion. It leads access cutover and go-live command-center activities, provides escalation support for complex issues, and directs optimization using access and revenue cycle metrics. The analyst assesses Epic upgrades and new functionality, mentors Analyst I and II staff, coordinates assignments, and collaborates with access, revenue cycle, and compliance leaders on governance and regulatory requirements. The position is full-time, 40 hours per week, with a typical 8 a.m.–5 p.m. Monday-through-Friday day schedule. Employees follow the company holiday calendar. Occasional nights, weekends, and travel may be required to support implementation; participation in an on-call rotation may be needed. The listed pay range is $89,356.80–$136,052.80.
Requirements
- Bachelor’s degree in business, healthcare administration, health informatics, information technology, or a related field; an equivalent combination of education and relevant experience may be considered.
- 7+ years of direct clinical, healthcare operations, clinical information systems, application support, or related experience.
- Substantial experience leading complex implementations, upgrades, optimization, or production support in an integrated EHR environment.
Nice To Haves
- Epic experience is preferred.
Responsibilities
- Lead design and configuration of complex access functionality across Epic Cadence, Prelude, and Grand Central, including enterprise scheduling standards, centralized scheduling, registration and coverage strategy, patient flow, and bed management.
- Set access build standards, review the work of other analysts, and make design recommendations to access leaders.
- Lead strategies and tools for eligibility, estimates and good faith estimates, referrals and authorizations, self-scheduling, and digital check-in; partner with revenue cycle leaders to reduce registration-related denials.
- Lead access testing strategy, provider template build, and future appointment conversion planning.
- Lead access cutover activities and serve as an access lead in the go-live command center.
- Serve as the escalation point for complex access issues.
- Lead optimization projects to improve appointment availability, registration accuracy, and patient flow using access and revenue cycle metrics.
- Assess Epic upgrades and new functionality for access applications.
- Participate in the on-call rotation if needed.
- Mentor Analyst I and II staff and coordinate work assignments.
- Partner with access, revenue cycle, and compliance leaders on governance decisions and requirements related to EMTALA, Medicare Secondary Payer, the No Surprises Act, and patient identification.
Benefits
- Work-life balance through nonrotating shifts.
- Recognition and rewards for professional expertise.
- Free employee parking.
- Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on the date of hire.
- Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up is available.
- Paid time off.
- Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period.
- Voluntary benefits include flexible spending accounts and legal plans, as well as life, pet, auto, home, long-term care, and critical illness and accident insurance.
- Subsidized childcare at participating childcare centers.
- Tuition reimbursement.
- Employee Assistance Program support.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
