Epic Billing Analyst I
About The Position
Adventist HealthCare seeks an Epic Billing Analyst I for its Epic Program. The role supports the build, testing, and maintenance of Epic Resolute Hospital Billing, Professional Billing, and Single Billing Office under the guidance of senior analysts. The Analyst helps patient financial services teams bill accurately and efficiently while developing the skills and certification needed to work independently, and supports the Epic go-live. The position includes assigned configuration and maintenance, monitoring claim and remittance processing, testing, production support, and collaboration on compliance and governance. The Analyst will support the May 2028 go-live, including training, dress rehearsals, and at-the-elbow support in business offices. The role follows an 8 a.m.–5 p.m. Monday–Friday schedule, with occasional nights, weekends, travel, and extended hours for implementation, month-end, and billing deadlines. The position participates in an on-call rotation.
Requirements
- Associate’s or bachelor’s degree in business, finance, healthcare administration, health informatics, or a related field; an equivalent combination of education and relevant experience may be considered.
- 0–5 years of direct clinical, healthcare operations, information systems, application support, or related experience.
- Obtain Epic Resolute Hospital Billing or Professional Billing certification within six months of hire.
- Ability to participate in on-call rotation, after-hours support, upgrades, and go-live activities, including extended hours during go-live and around month-end and billing deadlines.
Nice To Haves
- Prior Epic experience.
- HFMA Certified Revenue Cycle Representative (CRCR) or a similar revenue cycle credential.
Responsibilities
- Complete assigned build and maintenance in Resolute Hospital Billing, Professional Billing, and Single Billing Office under senior analyst guidance, including work queues, charge routing rules, statement settings, and billing system tables.
- Follow AHC build standards and document all changes.
- Monitor claim and remittance file processing, research clearinghouse and payer rejections, and help troubleshoot charges that fail to route from clinical applications into billing.
- Execute unit, application, and integrated test scripts, including charge and claim testing, and document defects.
- Support training, dress rehearsals, and at-the-elbow support in business offices for the May 2028 go-live.
- Respond to billing, coding, and CDI Service requests and incidents; research issues and escalate complex problems to senior analysts.
- Participate in the on-call rotation with team support.
- Follow change control, security, and HIPAA requirements and maintain accurate documentation.
- Develop knowledge of billing regulations, payer rules, and AHC revenue cycle policies.
Benefits
- Work-life balance through nonrotating shifts.
- Recognition and rewards for professional expertise.
- Free employee parking.
- Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on the date of hire.
- Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up is available.
- Paid time off.
- Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period.
- Voluntary benefits including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance.
- Subsidized childcare at participating childcare centers.
- Tuition reimbursement.
- Employee Assistance Program (EAP) support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
