Health Specialist Jobs

About The Position

Requirements

• High school diploma or GED equivalent, with a combination of education.
• At least two years of experience in customer service and collections.
• Knowledge of the substance abuse treatment field.
• Proficiency with relevant computer software and hardware applications, including Word, Excel, PowerPoint, Outlook, billing systems and/or scheduling applications, and Collaborate MD.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple tasks and set priorities.
• Ability to handle highly sensitive and confidential information.
• Ability to work in a fast-paced, high-energy environment.
• Excellent interpersonal and customer-facing skills.
• Accuracy and attention to detail.

Responsibilities

• Complete live verification of benefits with insurance companies.
• Gather appropriate patient demographics for charts.
• Promote the organization’s mission, values, and vision.
• Provide excellent customer service while following HIPAA confidentiality and privacy protocols.
• Maintain timely turnaround for live VOBs.
• Work with admissions to obtain accurate insurance information.
• Perform other duties as required.