Insurance Verification Specialist

Bournewood Health Systems • Boynton Beach, FL

16d • Onsite

About The Position

The Insurance Verification Specialist completes live verification of benefits (VOBs) with insurance companies and gathers the appropriate patient demographics for medical charts. The role promotes the organization’s mission, values, and vision; provides excellent customer service while following HIPAA confidentiality and privacy protocols; maintains timely turnaround for live VOBs; and works with admissions to obtain accurate insurance information. Other duties may be assigned as required. The listed essential functions are not exhaustive, and the organization may revise the job description to reflect actual requirements.

Requirements

• High school diploma or GED equivalent, with a combination of education.
• At least two years of experience in customer service and collections.
• Knowledge of the substance abuse treatment field.
• Proficiency with relevant computer software and hardware applications, including Word, Excel, PowerPoint, Outlook, billing systems and/or scheduling applications, and Collaborate MD.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple tasks and set priorities.
• Ability to handle highly sensitive and confidential information.
• Ability to work in a fast-paced, high-energy environment.
• Excellent interpersonal and customer-facing skills.
• Accuracy and attention to detail.

Responsibilities

• Complete live verification of benefits with insurance companies.
• Gather appropriate patient demographics for charts.
• Promote the organization’s mission, values, and vision.
• Provide excellent customer service while following HIPAA confidentiality and privacy protocols.
• Maintain timely turnaround for live VOBs.
• Work with admissions to obtain accurate insurance information.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED