Crisis Intervention Specialist, 40 Hours Evenings Marlborough Campus
About The Position
Provides crisis evaluations for patients in the Psychiatric Service, both on site and at off-site locations, serving young children, adults, and geriatric patients. Uses current DSM-5 terminology to conduct diagnostic evaluations and develop treatment plans. Coordinates treatment meetings and works with patients and families on treatment implementation, individual and group therapy, community services, and discharge planning. Coordinates with insurance companies to meet referral requirements for inpatient, outpatient, and diversion services while advocating for patients. May participate in orientation and training for new staff, students, and others. The role includes assessing patients in psychiatric crisis, identifying appropriate levels of care, triaging emergency calls, maintaining a safe therapeutic environment, and coordinating access to psychiatric treatment and social services. It also includes documentation, managed-care compliance, quality improvement activities, service logs and billing codes, obtaining ordered vital signs and specimens, and maintaining required professional education, BLS certification, and psychiatric competencies. This is a 40-hour-per-week position scheduled Monday through Friday from 3 p.m. to 11 p.m., with on-call duty required. Work is sedentary and performed indoors in a patient-care office environment.
Requirements
- Master’s degree in Human Services or equivalent.
- Must be license-eligible upon hire for LICSW, LCSW, or LMHC. If not licensed upon hire, must obtain an LICSW or LCSW license within 18 months of hire, or an LMHC license within 24 months of hire.
- One to three years of experience in Psychiatry/Mental Health.
- Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, discharge planning, and working with a multidisciplinary team.
- Excellent written and communication skills.
- Basic computer skills.
- Maintain BLS certification every two years and complete annual CARE training.
Nice To Haves
- LCSW, LICSW, or LMHC licensure.
Responsibilities
- Provide psychosocial histories and mental-status assessments for patients in psychiatric crisis, on campus and at off-site locations.
- Assign appropriate clinical levels of care, including inpatient, outpatient, and diversion programs, and provide information and referrals to specialized intervention programs.
- Develop and maintain a safe therapeutic environment and participate in psychiatric emergencies, including restraint of out-of-control patients, while maintaining safety in the milieu.
- Triage calls involving psychiatric emergencies, including suicidal ideation or attempts, determine appropriate interventions, identify clinical resources, and make referrals.
- Serve as a referral resource for patients, family members, and agency staff.
- Coordinate access to psychiatric treatment and social services, including financial assistance, health insurance, community-based care, and medical collaboration.
- Assess factors related to the need for care, adjustment to care, and treatment response, and document findings in the clinical record.
- Coordinate treatment planning and communication with outpatient providers, including psychiatric, social-service, and medical providers.
- Maintain knowledge of and comply with managed-care requirements for notifications, clinical presentations, precertification, billing, and faxing.
- Document evaluations, assessments, consultations, referrals, and dispositions in accordance with regulatory requirements and patient-outcome needs.
- Participate in quality-improvement activities and related data collection.
- Maintain required service logs and code for billing according to current practice.
- Obtain ordered vital signs and specimens and use the computer ordering system to facilitate laboratory processing.
- Complete continuing education to maintain licensure and professional expertise.
- Maintain basic life support certification every two years and psychiatric competencies, including annual CARE training.
- Comply with departmental policies, procedures, objectives, health and safety requirements, and quality-improvement practices.
- Attend required meetings, conferences, and seminars; maintain regular, reliable, and predictable attendance; and perform other related duties as directed.
- Participate in orientation and/or training of new staff, students, and others.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
