Crisis Intervention Specialist, 40 Hours Nights, Marlborough Campus
About The Position
Provides crisis evaluations for young children, adults, and geriatric patients receiving Psychiatric Service care, both on site and off site. Uses current DSM-V terminology to conduct comprehensive diagnostic evaluations and support treatment planning. Coordinates treatment meetings and works with patients and families on treatment implementation, group and individual therapy, community services, and discharge planning. Collaborates with insurance companies to meet referral requirements for inpatient, outpatient, and diversion services while advocating for patients. May participate in orientation and training for new staff, students, and others. The position assesses patients in psychiatric crisis, determines appropriate levels of care, triages emergency calls, and helps maintain a safe therapeutic environment. It also provides case management, coordinates referrals and social services, communicates with outpatient providers, documents evaluations and dispositions, supports quality improvement, and completes related administrative and clinical duties. The schedule is 40 hours per week, 10 p.m. to 8 a.m., with scheduled days Monday, Sunday, Tuesday, and Wednesday; on-call work is required Monday. The position works indoors in a patient-care office environment and is considered sedentary.
Requirements
- Master’s degree in Human Services or equivalent.
- Must be license-eligible upon hire for LICSW, LCSW, or LMHC.
- If not licensed upon hire, obtain an LICSW or LCSW license within 18 months of hire, or an LMHC license within 24 months of hire; failure to do so may result in termination.
- One to three years of experience in Psychiatry/Mental Health.
- Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, discharge planning, and multidisciplinary teamwork.
- Excellent written and communication skills.
- Basic computer skills.
- Maintain BLS certification every two years and psychiatric competencies, including annual CARE training.
Nice To Haves
- LCSW, LICSW, or LMHC licensure.
Responsibilities
- Provide psychosocial histories and mental-status assessments for patients in psychiatric crisis on campus and at off-site locations.
- Assign appropriate clinical levels of care, including inpatient, outpatient, and diversion programs, and provide information and referrals to specialized intervention programs.
- Develop and maintain a safe therapeutic environment and participate in psychiatric emergencies, including restraining out-of-control patients while maintaining safety.
- Triage calls concerning psychiatric emergencies, including suicidal ideation or attempts, determine needed interventions, identify clinical resources, and make referrals.
- Serve as a referral resource for patients, family members, and agency staff.
- Coordinate access to psychiatric treatment and social services, including financial assistance, health insurance, community-based care, and medical collaboration.
- Assess factors related to the need for care, adjustment to care, and response to treatment, and document findings in the clinical record.
- Coordinate treatment planning and communication with outpatient psychiatric, social-service, and medical providers, including primary care physicians, nurse practitioners, and visiting nurses.
- Maintain current knowledge of and comply with managed-care requirements for notifications, clinical presentations, precertification, billing, and faxing.
- Document evaluations, assessments, consultations, referrals, and dispositions to meet regulatory requirements and support patient outcomes.
- Participate in quality-improvement activities and related data collection.
- Maintain service logs and code for billing according to current practice.
- Obtain ordered vital signs and specimens and use the computer ordering system to facilitate specimen delivery to the laboratory.
- Complete continuing education to maintain licensure and professional expertise.
- Maintain basic life support (BLS) certification every two years and psychiatric competencies, including annual CARE training.
- Comply with departmental policies, procedures, objectives, and health and safety requirements; attend required meetings and demonstrate quality improvement in daily work.
- Maintain regular, reliable, and predictable attendance and perform other similar or related duties as required.
- Participate in orientation and/or training of new staff, students, and others.
Benefits
- A signing bonus may be available; eligibility will be confirmed by a Recruitment Team member during the interview process.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
