Crisis Intervention Specialist, 32 Hours Nights, Marlborough Campus
About The Position
Provides crisis evaluations for patients in the Psychiatric Service, both on site and at off-site locations, serving young children, adults, and geriatric patients. Uses current DSM-V language to develop diagnostic evaluations and treatment plans, and coordinates system treatment meetings to support comprehensive care. Works with patients and families on treatment planning, implementation, group and individual therapy, community services, and discharge planning. Coordinates with insurance companies regarding referrals to inpatient units, outpatient care, and diversion programs while advocating for patients. Participates in orienting and training new staff, students, and others. This is a 32-hour-per-week, non-exempt position scheduled for 10 p.m.–8 a.m. on Thursday, Saturday, and Friday on call. The role is based at the Marlborough Campus and includes required on-call availability on Friday. Work is sedentary and indoors in a patient-care office environment.
Requirements
- Master’s degree in Human Services or equivalent.
- Must be license-eligible upon hire for LICSW, LCSW, or LMHC.
- If not licensed upon hire, must obtain an LICSW or LCSW license within 18 months of hire, or an LMHC license within 24 months of hire; failure to meet the applicable deadline may result in termination.
- One to three years of experience in Psychiatry/Mental Health.
- Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, discharge planning, and working with a multidisciplinary team.
- Excellent written and communication skills.
- Basic computer skills.
Nice To Haves
- LCSW, LICSW, or LMHC licensure.
Responsibilities
- Conduct psychosocial histories and mental-status assessments for patients experiencing psychiatric crises at the University campus and at off-site locations.
- Determine the appropriate clinical level of care, including inpatient, outpatient, and diversion programs, and provide information and referrals to specialized intervention programs such as substance-abuse detoxification and rehabilitation.
- Help maintain a safe therapeutic environment and participate in psychiatric emergencies, including restraining out-of-control patients while maintaining milieu safety.
- Triage calls involving psychiatric emergencies, including suicidal ideation or attempts; determine needed interventions, identify clinical resources, make referrals, and serve as a referral source for patients, families, and agency staff.
- Coordinate referrals and access to psychiatric treatment and social services, including financial assistance, health insurance, community-based care, and medical contracts or collaboration.
- Assess factors relating to the need for care, adjustment to care, and response to treatment; document findings in the clinical record.
- Coordinate treatment planning and communication with outpatient providers, including psychiatric outpatient services, social services, primary care physicians, nurse practitioners, and visiting nurses; support patients and families in following treatment recommendations.
- Maintain current knowledge of managed-care requirements for notification, clinical presentation, pre-certification, billing, and faxing.
- Document evaluations, assessments, consultations, referrals, and dispositions in compliance with regulatory requirements and to support patient outcomes.
- Participate in quality-improvement activities and related data collection.
- Maintain required service logs and code for billing according to current practice.
- Obtain ordered vital signs and specimens and use the computer ordering system to facilitate laboratory processing.
- Participate in continuing education to maintain licensure, develop professional expertise, and stay current with trends.
- Maintain Basic Life Support certification every two years and psychiatric competencies, including annual CARE training.
- Comply with departmental policies, procedures, objectives, health and safety requirements, and quality-improvement practices.
- Attend meetings, conferences, and seminars as required or directed.
- Maintain regular, reliable, and predictable attendance; demonstrate respect, professionalism, tolerance, civility, and acceptance toward employees, patients, and visitors.
- Perform other similar and related duties as required or directed.
Benefits
- A signing bonus may be available; eligibility will be confirmed during the interview process.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
