Health Specialist Jobs

About The Position

Requirements

• High school graduate or equivalent required.
• Knowledge of government programs such as Medicare and Medicaid.
• Excellent knowledge of MS Office and familiarity with relevant computer software.
• Strong team leadership, organization, interpersonal, and customer relations skills.
• Ability to meet strict deadlines.
• Strong analytical and problem-solving ability.
• Ability to complete multiple tasks simultaneously.
• Ability to develop trust with organizational leaders.
• Strong written and oral communication skills and proficient computer skills.
• Proven track record of successful performance.
• Ability to understand complex multifactor situations and develop appropriate solutions.
• Ability to work independently and in a team environment.

Nice To Haves

• Associate’s degree in a healthcare or business-related field preferred.
• Bilingual capability in English and Spanish desirable.
• At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred.
• Training experience is a plus.

Responsibilities

• Provide Emergency Department registration coverage during second shift, including rotating weekend coverage.
• Perform pre-registration and registration.
• Identify and verify payers and refer patients to financial counseling as appropriate.
• Collect payments at the point of service.
• Ensure patient demographic and benefit information entered into computer systems is accurate.
• Verify benefit eligibility and limitations and coordinate benefits.
• Determine and collect the patient's financial responsibility at the point of service.
• Understand and apply applicable regulatory requirements, including medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA.
• Perform additional duties within the scope of the role as assigned.