Patient Registration Specialist PRN 2nd Shift

Baptist Health • Montgomery, AL

9d • Onsite

About The Position

The Patient Registration Specialist provides registration coverage in the Emergency Department during second shift, including rotating weekend coverage. The position is responsible for pre-registration, registration, payer identification and verification, referrals to financial counseling, and point-of-service collections. The Specialist ensures that patient demographic and benefit information entered into computer systems is accurate; verifies benefit eligibility and limitations and coordination of benefits; and determines and collects patients’ financial responsibility at the point of service. The role requires understanding regulatory requirements, including medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA. Additional duties within the scope of the role may be assigned.

Requirements

• High school graduate or equivalent required.
• Knowledge of government programs such as Medicare and Medicaid.
• Excellent knowledge of MS Office and familiarity with relevant computer software.
• Strong team leadership, organization, interpersonal, and customer relations skills.
• Ability to meet strict deadlines.
• Strong analytical and problem-solving ability.
• Ability to complete multiple tasks simultaneously.
• Ability to develop trust with organizational leaders.
• Strong written and oral communication skills and proficient computer skills.
• Proven track record of successful performance.
• Ability to understand complex multifactor situations and develop appropriate solutions.
• Ability to work independently and in a team environment.

Nice To Haves

• Associate’s degree in a healthcare or business-related field preferred.
• Bilingual capability in English and Spanish desirable.
• At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred.
• Training experience is a plus.

Responsibilities

• Provide Emergency Department registration coverage during second shift, including rotating weekend coverage.
• Perform pre-registration and registration.
• Identify and verify payers and refer patients to financial counseling as appropriate.
• Collect payments at the point of service.
• Ensure patient demographic and benefit information entered into computer systems is accurate.
• Verify benefit eligibility and limitations and coordinate benefits.
• Determine and collect the patient's financial responsibility at the point of service.
• Understand and apply applicable regulatory requirements, including medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA.
• Perform additional duties within the scope of the role as assigned.

What This Job Offers

• Education Level: High school or GED