Patient Registration Specialist

Option Care Health • Spokane Valley, WA

1d • $17 - $28

About The Position

The Specialist, Patient Registration facilitates new patients’ transition to Option Care Health services, aiming to provide a consistent onboarding experience for patients and referral partners. The role works in conjunction with Sales to prepare patients for services and coordinates the full transition to home or alternate-site infusion services.

Requirements

• High school diploma or equivalent.
• At least two years of related experience.
• Ability to multitask and support numerous referrals and priorities simultaneously.
• Ability to work in a fast-paced environment.
• Detail-oriented, with a strong focus on quality.
• Strong customer service skills.
• Ability to troubleshoot, solve problems, and collaborate with cross-functional team members in Sales and Operations.

Nice To Haves

• Previous healthcare or medical billing experience.

Responsibilities

• Engage with patients, referral sources, Sales, Pharmacy, and Nursing to coordinate discharge and secure nursing and delivery.
• Create, communicate, and obtain all required documentation for new referrals.
• Secure patients’ upfront payments, helping them find payment options when needed and directing them to financial assistance programs where appropriate.
• Support activities that help ensure clean claims on hold and denial management, including following up on missing paperwork.
• Assist the Patient Registration Supervisor and Manager with special assignments as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Bonding time off
• 401(k) retirement savings plan with company match
• HSA company match
• Flexible spending accounts
• Tuition reimbursement
• myFlexPay
• Family support
• Mental health services
• Company-paid life insurance
• Award and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED