Gsoc Analyst Jobs

About The Position

Requirements

• At least 2 years of professional security intelligence experience.
• At least 1 year of direct experience working within a Global Security Operations Center (GSOC).
• Resume must demonstrate hands-on experience monitoring and assessing security-related events, researching and validating information, identifying potential threats or impacts, concise reporting, and situational awareness.
• High school education or GED, with documentation available; a college degree or transcript is also mentioned as an alternative.
• At least 21 years of age, as required by applicable law or contractual requirements.
• Authorized to work in the United States.
• Able to pass an extensive background screening and drug screening process.
• Able to work a rotating schedule that may include mornings, evenings, overnights, weekends, holidays, and irregular or extended hours; weekly hours may fluctuate and full-time hours are not guaranteed.
• Available locally for in-person interviews and the hiring process; able to work fully on-site.
• Competent with Google Suite, Microsoft Office Suite, and other database systems; comfortable with email, document creation, and spreadsheet data entry.
• Able to search the internet for specific information and verify sources; a basic understanding of information security is desired.
• Able to read and interpret business and professional materials and technical procedures; write reports and business correspondence; and present information and respond to questions effectively.
• Professional demeanor and excellent customer service skills.
• Strong prioritization, organizational, and time-management abilities; able to interpret written, verbal, diagram, or schedule instructions, analyze problems, identify causes, and implement results-oriented solutions.
• Able to write clear, concise emails without grammatical errors and make sound decisions under pressure.
• Able to work independently and as part of a team, including in a closed-door environment.
• Able to regularly stand, walk, sit, use hands and manual dexterity, reach or stretch, stoop, kneel, crouch, speak, and hear; required vision abilities include close, distance, and peripheral vision, depth perception, and focus adjustment.
• Strong report-writing skills, good eyesight, sustained focus, and strong proficiency with technology.
• Must have a state license if required.
• Excellent customer service is a priority; able to observe, survey, and report on activity, respond rapidly in critical situations, read and write detailed reports, and enforce customer procedures, regulations, and standards.

Nice To Haves

• At least 3 years of customer service experience.
• At least 1 year of experience with Microsoft Office or Google Suite.
• At least 1 year of proven experience working as a Security Operations Center Officer.
• At least 1 year of experience with emergency communication operations.
• At least 1 year of experience with situational awareness tools.
• Demonstrable experience with GENETEC, CCure, or similar software platforms.
• Security, military, or law enforcement experience.
• A college degree or transcript.

Responsibilities

• Process and maintain standard operating procedures, emergency response plans, documents, files, logs, reports, and forms.
• Analyze information from multiple external sources to identify and help prevent threats or risks affecting company assets.
• Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services.
• Dispatch emergency responses for incidents such as fire, medical emergencies, bomb threats, active shooters, trespassers, and surveillance detection, as requested by physical security teams.
• Monitor multiple cameras and tracking software.
• Use camera, access control, alarm processing, threat detection, intelligence, and open-source research tools to monitor for threats and obstacles to security teams.
• Collect, enter, and maintain accurate, detailed security operations records in a centralized intelligence and data management platform.
• Communicate time-sensitive security information to customers professionally, succinctly, and accurately by email, security logs, verbally, or text.
• Anticipate the information needs of physical security teams and provide relevant information to inform their security posture in real time.
• Handle sensitive situations and maintain confidentiality.
• Assist the Principal, Security Teams, and Management with requests as needed, and perform other duties as assigned.
• Monitor security systems for suspicious activity, document events and incidents in detailed reports, and respond quickly to incidents or potential threats.
• Conduct regular patrols, control access to secure areas, and verify visitor identities.
• Analyze security systems for potential vulnerabilities or malfunctions; collaborate with law enforcement during serious situations or emergencies; and help protect individuals and property.

Benefits

• Medical insurance plans
• Dental insurance plans
• Vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO)
• Paid holidays
• Disability coverage
• Life insurance options
• Uniform provided at no cost
• Career growth opportunities
• DailyPay available for GardaWorld employees