GSOC Analyst

Allied Universal•Goodyear, AZ

About The Position

A GSOC Risk Analyst supports Global Physical Security and Loss Prevention strategy by conducting remote investigations, process audits, alarm monitoring, and video surveillance from the Centralized Resource Center (CRC). The role supports operations across AMER by identifying risks, investigating losses, analyzing process gaps, and recommending actions to strengthen security and compliance. This is a flex position paying $30.00 per hour.

Requirements

Be at least 21 years of age for unarmed roles.
Have a high school diploma or equivalent, or five years of verifiable experience.
Submit to a background investigation as a condition of employment, in accordance with applicable law.
Submit to a drug screen as a condition of employment, to the extent permitted by law.
Demonstrate analytical and problem-solving skills with attention to detail.
Be proficient in Microsoft Office (Excel, PowerPoint, and Word) and able to work with reporting tools.

Responsibilities

Provide customer service by carrying out safety and security procedures, site-specific policies, and, when appropriate, emergency response activities.
Respond calmly to incidents and critical situations using problem-solving skills.
Monitor and respond to requests for assistance, and assess potential risks, dangers, and incidents that could affect employee well-being, safety, or business continuity.
Communicate risk notifications and alerts clearly and professionally to appropriate parties according to standard operating procedures.
Monitor available tools and resources to identify and assess possible incidents, and maintain proficiency with tracking and communications platforms.
Review video to support investigations involving UTR (Under the Roof), pilferage, and shrinkage, using system reports and process validations as references.
Monitor recorded video feeds for potential theft or fraud activity.
Document investigative findings, including evidence, timelines, and root cause analysis.
Partner with field Loss Prevention teams to support on-ground investigations and resolution.
Conduct process audits to assess compliance with Loss Prevention, safety, and operational SOPs.
Identify systemic gaps and process deviations that may contribute to loss or associate safety incidents.
Provide stakeholders with actionable recommendations for remediation.
Track closure of audit findings and escalate unresolved issues according to SOP.
Collaborate with Loss Prevention, Operations, Safety, and ACES teams on investigation outcomes and preventive actions.