Security GSOC Analyst

Securitas Security Services • Redwood City, CA

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About The Position

The GSOC Analyst serves as a key team member handling day-to-day aspects of OTBI (Oracle Transactional Business Intelligence) and the Enterprise BI platform for HR data. The role develops and implements standard and advanced reports, report layouts, dashboards, and analytical approaches on a regular and ad hoc basis to meet internal customer needs and organizational requirements. The analyst examines data for patterns, issues, gaps, and inconsistencies and communicates interpretations to relevant stakeholders.

The position tests reports to ensure correct outputs, identifies and corrects errors, monitors work-product performance, and makes adjustments as business needs change. It also serves as a functional consultant to the Enterprise BI development team in developing and validating HR dashboard data, and provides user and management support for OTBI and Enterprise BI reports. The analyst must exercise discretion and protect confidential and personal data.

The role requires planning and organizing work, managing projects and multiple tasks, adapting to changing priorities, communicating effectively with stakeholders at all levels, and handling ambiguity and technical problems. Working conditions include computer use, frequent sitting, standing, and walking, occasional pressure situations, and exposure to sensitive information. The position may require a flexible schedule and additional hours.

Requirements

• Bachelor’s degree, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Knowledge of Oracle SQL.
• 3–5 years of experience with BI tools, report development, and dashboard design.
• Understanding of and experience with, or ability to learn, relevant Securitas systems, including Oracle HCM and Enterprise BI.
• Planning, organization, time-management, and project-management skills.
• Ability to work effectively as a team member and take project leadership responsibility.
• Ability to take initiative, identify needs, and complete work with little to no direction.
• Strong problem-solving skills and ability to adapt to changing requirements and priorities.
• Ability to deal with ambiguity, complexity, and technical problems.
• Ability to interact with and present information to managers, employees, vendors, and other personnel at all levels and across diverse cultures.
• Strong customer-service and results orientation; clear, concise, and persuasive communication skills.
• Ability to read, analyze, and interpret internal and external documents and reports.
• Ability to create standard and advanced reports, report layouts, and dashboards.
• Ability to define problems, collect and analyze complex and voluminous data, establish facts, draw valid conclusions, and develop recommendations and solutions.
• Ability to write clear and concise reports, business correspondence, and procedures.
• Proficiency with PC applications, including word-processing, spreadsheet, presentation, and database software.
• Ability to adapt as the external environment and organization evolves.
• Must meet company standards for background and reference checks, controlled-substance testing, and behavioral selection survey.
• Ability to maintain composure in dealings with authorities, executives, clients, staff, and the public, including urgent or high-pressure situations.
• Ability to handle multiple tasks concurrently and work a flexible schedule and additional hours.
• Physical and sensory abilities include regular talking and hearing; close and distance vision and ability to adjust focus; frequent sitting, standing, and walking for potentially long periods, including climbing stairs and walking up inclines; frequent lifting or moving up to 20 pounds and occasional lifting or moving of 50 pounds or more.

Nice To Haves

• Preferred majors include Business Administration, Business Systems, Computer Information Systems, Management Information Systems, Analytics, or a similar field.
• Human Resources or related experience.
• HRIS/HRMS/HCM software experience.

Responsibilities

• Handle day-to-day aspects of OTBI and Enterprise BI platform reporting related to HR data.
• Develop and implement standard and advanced reports, report layouts, dashboards, and analytical approaches for regular and ad hoc needs.
• Analyze data to identify patterns, issues, gaps, and inconsistencies, and communicate interpretations to relevant stakeholders.
• Test reports for correct outputs, identify and correct errors, monitor performance, and adjust work products as business needs require.
• Serve as a functional consultant to the Enterprise BI development team to help develop and validate HR dashboard data.
• Provide user and management support for OTBI and Enterprise BI reports.
• Use discretion and protect confidential and personal data.
• Carry out responsibilities in an honest, ethical, professional manner and follow company policies and safe work practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level