GSOC Analyst

Securitas•Los Angeles, CA

About The Position

The GSOC Analyst provides advanced technical and analytical support to the Security Watch Center and its personnel. The position supports the efficient operation of security systems and incident management processes through data analysis, reporting, decision-making, and operational oversight. Duties include helping manage and analyze security incidents; documenting events and coordinating responses; preparing incident, crime-trend, and operational-performance reports; interpreting security-related data to identify patterns and emerging threats; and making recommendations that inform security strategy and resource allocation. The role also assists with recruitment and selection for Senior Operations Analyst candidates and contributes to developing a written selection exam for company approval. Securitas describes its SOC operations as supporting client safety through centrally managed law-enforcement radio monitoring, event logging and recording, intrusion-alarm monitoring, emergency dispatch, incident reporting and analysis, and remote alarm-panel programming. The company identifies Integrity, Vigilance, and Helpfulness as its core values.

Requirements

  • Bachelor’s degree or higher from a regionally accredited institution.
  • At least one year of proven experience conducting rapid information analysis, decision-making, and problem-solving with positive outcomes, especially in high-pressure or time-sensitive situations.
  • Typing certificate demonstrating a speed of 35 WPM.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Ability to read, speak, and write English fluently.
  • Successfully pass the company-approved Senior Operations Analyst Written Exam.

Nice To Haves

  • California P.O.S.T. Basic Peace Officer or Police Dispatcher Certificate; desired but not required.

Responsibilities

  • Assist with managing and analyzing security incidents, ensuring timely and accurate event documentation and facilitating effective responses.
  • Investigate incidents, coordinate responses, and ensure follow-up actions are completed, as applicable.
  • Prepare detailed security incident reports, crime-trend analyses, and operational-performance assessments.
  • Analyze crime and security-related data to identify patterns and emerging threats.
  • Present crime-trend analysis reports to management to inform security strategy and resource allocation.
  • Make rapid operational decisions in high-pressure situations by synthesizing available information, applying sound judgment, and making recommendations.
  • Assist with recruitment and selection of Senior Operations Analyst candidates, ensuring candidates considered meet or exceed the company's minimum requirements.
  • Assist in developing and proposing the Senior Operations Analyst Selection and Recruitment Written Exam for company approval.
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