GSOC Security Intelligence Analyst

GardaWorld•Bethesda, MD

1d•Onsite

About The Position

The GSOC Security Intelligence Analyst supports Principal Security Teams by monitoring the threat environment, identifying and analyzing potential risks, and providing agents with timely, accurate information. The role maintains detailed records of security-related activity and disseminates information professionally through email, logs, verbal updates, text, and other communication methods. It is a physical security intelligence and operations position, not a cybersecurity, IT, or helpdesk role, and is performed 100% on-site. Candidates must be locally available for in-person interviews and the hiring process. The successful candidate is customer-service oriented, collaborative, detail-focused, and able to solve problems and think critically. They must prioritize and complete varied tasks urgently without compromising accuracy or service. The schedule rotates across mornings, evenings, overnights, weekends, and holidays; scheduled days and total weekly hours vary according to site needs, and full-time hours are not guaranteed. The posting lists an hourly wage starting at $32.00. It also describes a benefits package, career growth opportunities, and a uniform provided at no cost.

Requirements

At least 2 years of professional security intelligence experience.
At least 1 year of direct experience working within a Global Security Operations Center (GSOC).
Resume must demonstrate hands-on experience monitoring and assessing security-related events, researching and validating information, identifying potential threats or impacts, concise reporting, and situational awareness.
High school education or equivalent (GED), or a college degree/transcript; the qualifications section also requires documentation of a high school diploma or GED.
Must be authorized to work in the United States.
Must be at least 21 years old where required by applicable law or contractual requirements.
Must pass an extensive background and drug screening process.
Must have a state license if required.
Strong report-writing skills, strong technology proficiency, and good eyesight with the ability to maintain focus.
Competence with Google Suite, Microsoft Office Suite, and database systems; comfort with email, document creation, and spreadsheet data entry.
Ability to search the internet for specific information and verify sources; a basic understanding of information security is desired.
Ability to read and interpret business, professional, and technical materials; write reports and business correspondence; and communicate information effectively.
Professional demeanor and excellent customer service skills.
Strong prioritization, organization, and time-management abilities.
Ability to analyze problems, identify causes, and implement results-oriented solutions.
Ability to write clear, concise emails without grammatical errors.
Ability to handle high-pressure situations, make sound decisions, work independently, and contribute as a team member.
Ability to work weekends, nights, and irregular or extended hours.
Ability to work well with others in a closed-door environment.
Able to regularly stand, walk, sit, use hands and manual dexterity, reach or stretch, stoop, kneel, crouch, speak, and hear.
Specific vision abilities include close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

At least 2 years of experience in the security intelligence field.
At least 3 years of customer service experience.
At least 1 year of experience with Microsoft Office or Google Suite.
At least 1 year of experience working as a Security Operations Center Officer.
At least 1 year of experience with emergency communication operations.
At least 1 year of experience with situational awareness tools.
Demonstrable experience with GENETEC, CCure, or similar software platforms.
Security, military, or law enforcement experience.

Responsibilities

Process and maintain standard operating procedures, emergency response plans, documents, files, logs, reports, and forms.
Analyze information from multiple external sources to identify and help prevent threats or risks affecting company assets.
Provide emergency and non-emergency security-system monitoring, event dispatch, and emergency notification services.
Dispatch emergency responses for incidents such as fire, medical emergencies, bomb threats, active shooters, trespassers, and surveillance detection, as requested by physical security teams.
Monitor multiple cameras and tracking software, and use computer-based camera, access-control, and alarm-processing platforms.
Use threat-detection intelligence tools and open-source research to monitor for threats or potential obstacles to security teams.
Collect, enter, and maintain accurate, detailed security operations records in a centralized intelligence and data management platform.
Report time-sensitive security information to customers professionally, concisely, and accurately through email, security logs, verbal communication, or text.
Provide physical security teams with relevant real-time information to inform their security posture.
Handle sensitive situations and maintain confidentiality.
Assist Principals, Security Teams, and Management with requests as needed, and perform other duties as assigned.
Monitor security systems for suspicious activity, document observed events and incidents, and respond promptly to incidents or potential threats.
Conduct regular patrols, control access to secure areas, and verify visitor identities.
Analyze security systems for potential vulnerabilities or malfunctions, collaborate with law enforcement during serious situations or emergencies, and help protect people and property.