GSOC Analyst

Crisis24•Menlo Park, CA

About The Position

The GSOC Analyst monitors global events, cameras, alarms, and other security systems, and responds to alerts. The role requires strong communication and analytical thinking, attention to detail, and a team-first approach. Analysts must interpret information and compose clear communications for a global audience. The position provides emergency and non-emergency security monitoring, dispatch, and notification services; gathers and evaluates intelligence; supports risk assessments and risk-management procedures; and coordinates with internal and external security teams. Analysts also maintain incident records and prepare reports that provide situational awareness and communicate risks to management. The role may involve 8- to 12-hour day or night shifts, training outside normal work hours, and evening, irregular-hour, or weekend work with little notice. The work requires handling sensitive information, using a computer regularly, and managing multiple tasks. Physical activities may include occasional reaching, lifting small objects, operating office equipment, stooping, kneeling, crouching, or crawling, as well as frequent sitting or standing.

Requirements

A bachelor's degree in a related field or equivalent military or work experience.
Interest or direct experience in executive protection, intelligence, operations, critical incident management, or corporate security.
Familiarity with current technologies and open-source search methodologies.
Experience working on a remote-based team.
Willingness to sign an NDA and maintain strict confidentiality.
Effective verbal and written communication skills.
Competence with Microsoft Suite and Google Suite.
Ability to maintain a professional demeanor during stressful situations and adapt quickly to dynamic situations.
Demonstrated organizational and time-management skills.
Ability to remain composed when dealing with authorities, executives, clients, staff, and the public, including during urgent and high-pressure situations.
Ability to attend training events outside normal work hours.
Ability to work 8- to 12-hour shifts, both days and nights.
Must undergo and meet company standards for background and reference checks, and drug tests if required.
Ability to handle multiple tasks concurrently.
Ability to work evenings, irregular hours, and weekends with little notice.

Nice To Haves

A bachelor's degree in a related field is strongly preferred.

Responsibilities

Provide emergency and non-emergency security system monitoring, security dispatch, and emergency notification services.
Write security incident investigation reports to provide situational awareness and communicate risks to management.
Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood.
Assist in planning and executing risk assessment projects.
Contribute to procedures and processes that standardize and enhance risk management.
Work with onsite and offsite, internal and external security teams.
Process and maintain files, logs, reports, and forms.
Prepare written incident reports in the proper format, grammar, and spelling.
Analyze information from multiple external sources to identify and prevent potential threats or risks affecting company assets.
Monitor global events, cameras, alarms, and alerts from security systems and tools.