GSOC Analyst

Crisis24•Menlo Park, CA
•$30 - $35

About The Position

The GSOC Analyst monitors global events, cameras, alarms, and security systems, and supports internal and external communications and responses to alerts. The role requires detail-oriented analysis, clear communication for a global audience, and a team-first approach. Analysts provide security monitoring, dispatch, emergency notification, incident reporting, intelligence collection and dissemination, and support for risk assessments and risk-management procedures. They work with onsite and offsite security teams and maintain files, logs, reports, and forms. The position also includes protecting Crisis24 and stakeholder data and systems by following information-security policies, reporting incidents and potential problems, completing training, and identifying opportunities for improvement.

Requirements

  • A bachelor's degree in a related field or equivalent military or work experience; a bachelor's degree is strongly preferred.
  • Interest or direct experience in Executive Protection, Intelligence, Operations, Critical Incident Management, or Corporate Security.
  • Well-versed in current technologies and open-source search methodologies.
  • Experience working on a remote-based team.
  • Willingness to sign an NDA and maintain strict confidentiality.
  • Effective verbal and written communication skills.
  • Competent user of Microsoft Suite and Google Suite.
  • Ability to maintain a professional demeanor during stressful situations and adapt quickly to dynamic situations.
  • Demonstrated organizational and time-management skills.
  • Ability to remain composed when dealing with authorities, executives, clients, staff, and the public, including during urgent and high-pressure situations.
  • Ability to attend training events outside normal work hours.
  • Ability to work 8- to 12-hour shifts, both days and nights.
  • Must meet company standards for background and reference checks, and drug tests if required.
  • Ability to handle multiple tasks concurrently.
  • Physical ability, with or without reasonable accommodation, to perform essential functions, including occasional reaching and lifting of small objects, operating office equipment, and occasional stooping, kneeling, crouching, and/or crawling.

Nice To Haves

  • Bachelor's degree in a related field.
  • Interest or direct experience in Executive Protection, Intelligence, Operations, Critical Incident Management, or Corporate Security.

Responsibilities

  • Provide emergency and non-emergency security system monitoring, security dispatch, and emergency notification services.
  • Write security incident investigation reports to provide situational awareness and communicate risks to management.
  • Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood.
  • Assist in planning and executing risk assessment projects.
  • Contribute to procedures and processes that standardize and enhance risk management.
  • Work closely with onsite and offsite, internal and external security teams.
  • Process and maintain files, logs, reports, and forms.
  • Prepare incident reports using the proper format, grammar, and spelling.
  • Analyze information from multiple external sources to identify and prevent potential threats or risks affecting company assets.
  • Protect Crisis24 and stakeholder data and systems by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
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