Funeral Assistant Jobs

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Funeral Service Assistant (part-time)

Service Corporation International•Baytown, TX

About The Position

Provides clerical and administrative assistance in support of funeral operations. The role also involves meeting members of the public, answering questions and providing information about funeral and cremation services and related topics, answering phones courteously, and assisting with funeral, memorial, and other services or ceremonies as requested by clients and management. Attendance at monthly staff meetings is expected. Duties must be performed consistently with the company’s mission and values and in accordance with company policies and procedures. The assistant prepares service spaces and materials, handles service-related documents, may assist with the respectful preparation of deceased individuals as permitted by law and company regulations, performs office duties and errands, assists families during services and visitations, and may drive or clean funeral home vehicles.

Requirements

  • High school diploma or equivalent.
  • Valid state driver’s license with an acceptable driving record.
  • High level of compassion and integrity.
  • Clear and concise verbal and written communication skills.
  • Professional behavior and ability to work as a team player.
  • Ability and willingness to learn.

Nice To Haves

  • Previous customer service and/or sales experience.
  • Proficiency with the MS Office suite and databases.

Responsibilities

  • Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photographs, and personal keepsakes or mementos, and ensure proper care and storage of these items.
  • Prepare documents related to services, cremations, and maintenance as directed by management.
  • Assist with the respectful preparation of deceased individuals, including dressing and lifting, or operate the crematory, as permitted by law and company regulations.
  • Perform office duties using phones, fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters and scales, and stereo/video systems.
  • Run errands, including floral deliveries and picking up supplies or documents.
  • Serve as an usher and, when needed, park cars or meet other transportation requirements.
  • Drive funeral home vehicles for services and to pick up families.
  • Ensure refreshments are available where permitted by law.
  • Assist with visitations, memorials, and funeral services, including setting up visitations and chapels, dressing and casketing remains, and delivering family items and flowers.
  • Greet and receive client families and other people entering the office to request information or assistance.
  • Accommodate family needs during services and visitations.
  • Wash and clean funeral home vehicles and other client vehicles when required.
  • Attend monthly staff meetings.

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