Funeral Service Assistant (part-time)
About The Position
Provides clerical and administrative assistance in support of funeral operations. The role also involves meeting members of the public, answering questions and providing information about funeral and cremation services and related topics, answering phones courteously, and assisting with funeral, memorial, and other services or ceremonies as requested by clients and management. Attendance at monthly staff meetings is expected. Duties must be performed in a manner consistent with the company’s mission and values and in adherence to company policies and procedures. The assistant helps prepare for and support services and visitations, accommodates family needs, performs office work and errands, and may drive or maintain vehicles.
Requirements
- High school diploma or equivalent.
- Valid state driver’s license with an acceptable driving record.
- High level of compassion and integrity.
- Clear and concise verbal and written communication skills.
- Professional behavior and ability to work as a team player.
- Ability and willingness to learn MS Office and databases.
Nice To Haves
- Previous customer service and/or sales experience.
- Proficiency with the MS Office suite and databases.
Responsibilities
- Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photographs, keepsakes, and other mementos; ensure proper care and storage of these items.
- Prepare documents related to services, cremations, and maintenance as directed by management.
- Assist with respectful preparation of the deceased, including dressing and lifting, or operate the crematory, as permitted by law and company regulations.
- Perform office duties, including answering phones and operating office equipment and systems.
- Run errands, such as delivering flowers and picking up supplies or documents.
- Serve as an usher and, when needed, park cars or perform transportation duties.
- Drive funeral home vehicles for services and to pick up families.
- Ensure refreshments are available where allowed by law.
- Assist with visitations, memorials, and funeral services, including setting up visitation areas and chapels, dressing and casketing remains, and delivering family items and flowers.
- Greet and receive client families and other people entering the office for information and assistance.
- Accommodate family needs during services and visitations.
- Wash and clean funeral home vehicles and other client vehicles as required.
- Attend monthly staff meetings.
- Answer questions and provide information about funeral and cremation services and related topics.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
