Funeral Services Assistant (part-time)
Service Corporation International•Ontario, CA
About The Position
The Funeral Services Assistant provides clerical and administrative support for funeral operations, interacts with the public, answers questions about funeral and cremation services, and assists with services and ceremonies as requested by families and management. The role includes preparing service spaces and materials, assisting with family needs during visitations and services, and performing office, transportation, and general funeral-home duties. Work must align with the company’s mission, values, policies, and procedures. Attendance at monthly staff meetings is expected.
Requirements
- High school diploma or equivalent.
- Valid state driver’s license with an acceptable driving record.
- High level of compassion and integrity.
- Clear and concise verbal and written communication skills.
- Professional behavior and ability to work as a team player.
- Ability and willingness to learn.
Nice To Haves
- Previous customer service and/or sales experience.
- Proficiency with the MS Office suite and databases.
Responsibilities
- Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photographs, and personal keepsakes; ensure proper care and storage of these items.
- Prepare documents related to services, cremations, and maintenance as directed by management.
- Assist with respectful preparation of deceased persons, including dressing and lifting, or operating a crematory when permitted by law and company regulations.
- Perform office duties, including answering phones and operating office and service equipment.
- Run errands, including delivering flowers and picking up supplies or documents.
- Serve as an usher and perform parking or other transportation duties as needed.
- Drive funeral home vehicles for services and to pick up families.
- Ensure refreshments are available where allowed by law.
- Assist with visitations, memorials, and funerals, including setting up visitation and chapel spaces, dressing and casketing remains, and delivering family items and flowers.
- Greet and receive client families and others entering the office, providing information and assistance.
- Accommodate family needs during services and visitations.
- Wash and clean funeral home vehicles and other client vehicles as required.
- Attend monthly staff meetings.
Benefits
- Part-time associates working an average of 20 hours a week may be eligible for a 401(k).
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
