Front Desk Security Jobs

About The Position

Requirements

• Active Secret Clearance.
• High school diploma or GED required.
• Minimum of 1 year of experience in security, front desk reception, administrative support, or access control.
• Proven ability to deliver outstanding customer service and interact professionally with diverse individuals.
• Demonstrated patience and the ability to remain calm when assisting visitors or resolving issues.
• Ability to verify credentials and enforce access control procedures.
• Experience maintaining logs, records, and data entry systems with accuracy.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and standard computer applications.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Ability to remain alert and attentive during extended monitoring periods.

Nice To Haves

• Previous experience working in a government, military, or secured facility environment.
• Experience monitoring CCTV and reporting security incidents.
• Knowledge of visitor management or access control software.

Responsibilities

• Greet and assist visitors, employees, and authorized personnel in a professional, courteous, and customer-focused manner.
• Provide exceptional customer service while addressing visitor questions and concerns with patience and professionalism.
• Perform administrative tasks including data entry, filing, document preparation, recordkeeping, and maintaining office files.
• Encode, prepare, and issue visitor badges for access to restricted areas, turnstiles, and buildings.
• Prepare restricted area vehicle passes, including handicap access passes.
• Process camera pass requests in accordance with established procedures.
• Maintain accurate access logs for incoming and outgoing visitors.
• Input visitor request data into local security databases.
• Assist with employee check-out procedures and related administrative support.
• Conduct monthly inventory of badge supplies and report shortages.
• Monitor CCTV systems covering restricted areas and report discrepancies in writing to the Security Officer.
• Operate vehicle access gates during normal, surge, or emergency conditions.
• Validate credentials of drivers and passengers prior to granting vehicle access.
• Maintain daily vehicle ingress and egress logs, including entry and exit times.
• Provide constant visual line-of-sight monitoring of controlled access areas during assigned shifts.
• Support additional clerical and office duties as assigned.

Benefits

• medical
• dental
• vision coverage
• life insurance
• long & short-term disability
• 401(k) retirement plans (with employer match)
• tuition & certificate reimbursement
• paid time off (vacation/sick/holidays)