Security Officer Part Time Front Desk

Allied Universal•Wilmington, DE

About The Position

As a part-time Front Desk Security Professional at a residential community in Wilmington, Delaware, you will serve as a welcoming, professional presence while monitoring access, responding to security-related concerns, and communicating with residents, visitors, and staff. You will help maintain a secure environment through attentive observation and clear reporting. Allied Universal describes its workplace as dynamic, welcoming, and collaborative, and says agility, reliability, innovation, teamwork, caring, and integrity guide its service.

Requirements

  • At least one year of security-related experience.
  • Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
  • High school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply under state or local laws and regulations and may be required before employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • Customer service experience.
  • A guard card or license.
  • CPR certification.
  • Alarm panel experience.

Responsibilities

  • Provide professional customer service to residents, guests, vendors, and visitors while following site-specific procedures and security protocols at the residential front desk.
  • Monitor property access, verify visitor and vendor authorization, issue temporary access credentials as directed, and maintain accurate visitor records.
  • Receive and document resident inquiries, deliveries, service requests, and other front-desk communications; direct concerns to appropriate property personnel.
  • Respond to incidents, resident concerns, alarms, and critical situations calmly and professionally, following established emergency response procedures.
  • Monitor lobby and entry activity, report unusual or unauthorized activity, and maintain clear, timely incident documentation.

Benefits

  • Access to technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Discounts on brands and services through the Perks Program.
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