Security Officer Fire Guard Front Desk

Johnson Security Bureau•New York City, NY

15d•Onsite

About The Position

The Security Officer Fire Guard Front Desk maintains a professional demeanor while helping protect the client’s and company’s assets and supporting safety at the site. The officer monitors CCTV and the fire alarm panel, maintains a presence in the lobby, assists visitors, and provides customer service to clients, customers, employees, visitors, and guests. Duties may also include reporting suspicious people, vehicles, packages, or activities; responding to emergencies and contacting emergency services when necessary; patrolling the site; and preparing incident reports and log book entries. The role is available full-time on the afternoon shift, Tuesday through Saturday from 4:00 p.m. to midnight, or part-time on the morning shift, Saturday and Sunday from 8:00 a.m. to 4:00 p.m. The position is located in Flushing, Queens, and pays $18.00 per hour. The employer describes itself as an organization with over 60 years of success and says it values dedication and exceptional customer service.

Requirements

At least 2 years of security experience.
Valid New York State Security Guard License.
Fireguard S95 Certification, or willingness to obtain it.
CPR and First Aid.
High school diploma or G.E.D.
Flexible work schedule and ability to work weekends.
Strong and consistent work ethic.
Strong verbal and written communication skills.
Command of English and ability to be clearly understood in English.
Strong smartphone and tablet operating skills.
Professional demeanor and appearance.
At least 18 years old, or the minimum age required by the state.
Authorized to legally work in the United States.
Must pass a drug test with negative results.
Must pass an extensive background check, including criminal history, personal references, employment and education verification, and Department of Motor Vehicle and credit checks if applicable.
If prior military, must be able to provide a DD214 discharge document with discharge status indicated upon job offer.

Responsibilities

Maintain a professional demeanor.
Monitor CCTV and the fire alarm panel.
Provide customer service and assist clients, customers, employees, visitors, and guests.
Report suspicious persons, vehicles, packages, or activities.
Maintain a presence in the lobby and assist visitors.
Respond to emergencies, provide necessary support, and contact emergency services when necessary.
Patrol the site.
Write incident reports and log book entries.
Protect the client’s and company’s assets from theft, assault, fire, and other safety issues.
Work independently and with other team members.