Security Officer Enhanced Part Time Front Desk

Allied Universal • Coppell, TX

2d • Onsite

About The Position

Allied Universal is hiring a part-time Enhanced Security Officer for a front desk role at an assigned site in Coppell, Texas. The position provides a fixed weekly anchor shift requiring a six-month commitment. In addition to the scheduled shift, employees may claim additional shifts through the company scheduling platform, with the option to work up to 40 hours per week and scale back as needed. The listed pay rate is $16.50 per hour. The scheduled shift is Wednesday, 11:00 PM–7:00 AM.

The officer provides customer service and carries out security procedures and site-specific policies, including emergency response when appropriate. Front desk duties include greeting visitors, verifying authorization, directing guests, monitoring access and deliveries, maintaining logs, and communicating with property personnel. The officer also observes lobby and entrance activity, reports unusual conditions, responds calmly to concerns and incidents, and escalates matters when needed.

Requirements

• Be at least 18 years old for unarmed roles; armed roles require applicants to be at least 21.
• Possess a high school diploma or equivalent.
• Submit to a background investigation as a condition of employment, in accordance with applicable laws.
• Submit to a drug screen as a condition of employment, to the extent permitted by law.
• Meet licensing requirements that may apply under state or local laws and regulations; licensing may be required before employment.
• A valid driver’s license is required for driving positions only.

Nice To Haves

• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to residents, visitors, and staff while following security procedures, site-specific policies, and appropriate emergency response activities.
• Staff the front desk, greet visitors, verify access authorization, and direct guests according to residential property procedures.
• Monitor visitor entry, resident access, deliveries, and service providers; maintain required logs and communicate relevant information to property personnel.
• Respond calmly and constructively to incidents, resident concerns, and critical situations, escalating matters to appropriate contacts as needed.
• Observe lobby and entrance activity, report unusual conditions, and help deter unauthorized access through a professional presence and adherence to site procedures.

Benefits

• Medical, dental, and vision insurance; basic life, AD&D, and disability insurance; and retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Employee discounts at restaurants, entertainment venues, and more through the perks program.
• Paid training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED