Security Officer Enhanced Front Desk

Allied Universal•Florence, KY
•Onsite

About The Position

Allied Universal is hiring a Security Officer Enhanced Front Desk in Florence, Kentucky. The role provides a dependable assigned site and fixed weekly anchor shift, with a six-month commitment to that assignment. Employees may claim additional shifts through the company’s scheduling platform, with the opportunity to vary hours and build up to a full-time schedule of up to 40 hours per week. The position pays $18.00 per hour, paid weekly. The Security Officer provides front desk customer service and carries out site-specific security procedures, access-control policies, and emergency response activities. Duties include verifying visitor identification and authorization, issuing credentials, maintaining entry records, directing guests, responding calmly to incidents and alarms, and supporting a professional lobby environment. The listed schedule is Friday, 3:00 PM–11:00 PM.

Requirements

  • Be at least 18 years old for unarmed roles; armed roles require applicants to be at least 21.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation, in accordance with applicable federal, state, and local laws.
  • Submit to a drug screen to the extent permitted by law.
  • Meet applicable state or local licensing requirements if required prior to employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • Comfort using a computer or tablet.
  • CPR certification.
  • Customer service experience.

Responsibilities

  • Provide customer service to visitors, employees, drivers, and contractors while carrying out site-specific security procedures, access-control policies, and emergency response activities when appropriate.
  • Monitor the front desk, verify identification and visitor authorization, issue visitor credentials, maintain entry records, and direct guests to appropriate locations.
  • Respond calmly and with a problem-solving approach to incidents, alarms, and critical situations; communicate observations to site contacts and Allied Universal leadership as needed.
  • Support a professional lobby environment by receiving deliveries, managing calls and inquiries, and reporting unusual activity or access concerns.

Benefits

  • Medical, dental, and vision benefits.
  • Basic life, AD&D, retirement plans, and disability insurance.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Employee discounts at restaurants, entertainment venues, and other locations through the perks program.
  • Paid training programs and opportunities for career advancement.
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