Front Desk Associate
Aston Carter • Fort Wayne, IN9d • $17 - $17 • Onsite
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Front Desk Associate
Aston Carter•Fort Wayne, IN
•$17 - $17•Onsite
About The Position
The Front Desk Associate provides a warm, welcoming environment for clients participating in program services. The role gathers clients’ initial personal information and related documents, communicates with internal partners for follow-up, and assists with application processing, document scanning, and other office tasks as needed. The position requires being on one’s feet throughout the day. The role is based in a small, family-like, non-profit office in Fort Wayne, Indiana. The office operates Monday through Friday, 8 a.m. to 5 p.m., with a one-hour lunch break and limited overtime. The dress code is business casual, with jeans permitted only on specific occasions. Top performers may be considered for an extension or conversion, but this is not guaranteed.
Requirements
- Proficiency in data entry.
- Knowledge of Microsoft Office.
- Ability to process information efficiently.
- Minimum typing speed of 30 words per minute.
- Experience in retail or face-to-face customer service.
- Front desk management skills.
Nice To Haves
- Post-secondary education.
- Familiarity with MS Teams.
- Experience using dual monitors.
Responsibilities
- Greet walk-in clients and ensure a welcoming atmosphere.
- Collect initial personal information and related documents from clients.
- Communicate with internal partners for client follow-up.
- Assist with application processing and document scanning.
- Perform other ad hoc office assistant duties as required.
Benefits
- Medical, dental, and vision coverage, subject to eligibility.
- Critical illness, accident, and hospital coverage, subject to eligibility.
- 401(k) retirement plan, with pre-tax and Roth post-tax contributions available, subject to eligibility.
- Voluntary life insurance and AD&D coverage for the employee and dependents, subject to eligibility.
- Short- and long-term disability coverage, subject to eligibility.
- Health Spending Account (HSA), subject to eligibility.
- Transportation benefits, subject to eligibility.
- Employee Assistance Program, subject to eligibility.
- Time off/leave, including PTO, vacation, or sick leave, subject to eligibility.
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