Front Desk Agent- Fairfield- Bessemer, AL
AU HOSPITALITY INC•Bessemer, AL
•Onsite
About The Position
The Front Desk Agent is the face of the hotel and helps ensure guests have a seamless, welcoming experience. The role supports daily hotel operations through reservation management, guest assistance, communication, report handling, and upkeep of inviting public areas. The agent also handles cash, keys, and deposits while safeguarding guest privacy and safety.
Requirements
- Dedication, flexibility, and a positive attitude.
- Availability to work nights, weekends, and holidays.
- Authorization to work in the United States.
- Ability to operate brand management software.
- Ability to lift up to 50 lbs, push and pull cleaning carts, and frequently stand, walk, bend, or kneel.
Nice To Haves
- Prior hotel front desk experience.
Responsibilities
- Safeguard guest privacy and safety.
- Make, edit, and confirm reservations.
- Communicate with guests and team members.
- Operate phones and computers efficiently.
- Gather and interpret reports.
- Maintain clean and inviting public areas.
- Handle cash, keys, and deposits.
- Assist with other duties as assigned.
Benefits
- Competitive pay.
- Holiday benefits.
- PTO benefits.
- A supportive team that mentors, challenges, and celebrates employee growth.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
