Night Auditor- Fairfield- Bessemer, AL

AU HOSPITALITY INC•Bessemer, AL

4d•Onsite

About The Position

The Night Auditor oversees the auditing, posting, and balancing of daily financial transactions while delivering an outstanding guest experience. The role requires balancing the day's business in an orderly and timely manner, handling guest accounts and payments, and providing friendly, personalized service. The Night Auditor primarily works overnight and may be asked to cover other front desk shifts as needed. The position also involves maintaining hotel standards, protecting guest and hotel safety, and supporting the hotel's overall operation.

Requirements

Have dependable transportation available.
Communicate effectively in writing, verbally, and in person.
Be able to work a flexible schedule, including nights, weekends, and holidays as required by a 24/7 business.
Be organized, honest, outgoing, and able to work well with others.
Be able to work with people from diverse cultures and backgrounds.
Be authorized to work in the United States.
Be able to bend, reach, kneel, push, stretch, and lift or carry up to 25 pounds.
Be able to stand or walk for 8 hours and work in a restrictive space or environment.
Have eyesight enabling near and far vision.
Be comfortable using a step stool or ladder.
Be able to use or lift arms for up to 8 hours.
Be able to work overnight independently and handle heat and stress.
Have finger dexterity to operate equipment.
Speak clearly, hear at a basic level, understand English, and be able to write.

Responsibilities

Complete required brand-specific training and health and safety training.
Follow Auburn Hospitality and property-specific brand standards.
Perform other duties requested by management to support hotel operations and guest service.
Provide personalized, friendly service to every guest and associate.
Balance the day's business neatly, orderly, and in a timely fashion.
Work overnight and be available for other front desk shifts when necessary.
Use hotel systems, including phone PBX, key-lock, and PMS reservation systems.
Complete tasks listed on the relevant shift checklist.
Check guest account credit daily and follow up when action is required.
Maintain knowledge of the surrounding area.
Keep the cash drawer secure and balanced throughout the shift.
Sell and upsell rooms to walk-in guests and callers making reservations.
Maintain general knowledge of housekeeping.
Protect confidential company information, including financial, guest, and employee information.
Be responsible for the safety and security of guests, employees, and hotel assets.
Know the fire alarm system and evacuation procedures.
Maintain a clean and attractive work area, uniform, and personal appearance.